Team Supervisor, Customer Service

4 months ago


Adelaide, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time

**Department of Human Services**
**Job reference**: 621521
**Location**: 5000 - ADELAIDE
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone

**Role Highlights**
- Contribute to making South Australia a great place to live
- Make a difference for South Australians
- We value people who have curiosity, passion and desire for continuous improvement

**About the Business**
***
Our Inclusion, Supports and Safeguarding Division brings together policy and reform advice, while helping those experiencing vulnerability to participate safely and securely in our economy and remain connected with the community. It also provides grants to community groups and non-government organisations to expand services to support people and offers interpreting services in 110 languages, including several First Nations.
***
**Role Details**
***
The Team Supervisor, Customer Service is a role within the Screening Unit of Community Investment and Support and is accountable to the General Manager Customer Experience for:

- Providing support to staff to ensure a responsive and timely customer service is provided to applicants and organisations.
- Establishing, implementing and managing screening procedures and processes.
- Maintaining an appropriate level of security and adherence to confidentiality in the Screening Unit.

***
**Special Conditions**
***
National Police Check required.
Employment-related Screening Check required.
***
**Role Status**: Term up to 03/04/2026
***
**Salary Range**: $76,561-$80,256 (ASO4)
***
**Location**: Adelaide
***

**Diversity and Inclusion**

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

**Applications close**: 27/09/2024 11:30 PM



  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...


  • Greater Adelaide SA, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Service Supervisor

    4 months ago


    Greater Adelaide SA, Australia Diverseco Full time

    **Diverseco is seeking a highly organised and professional Service Supervisor to lead and supervise our team of Service Technicians.** **Service Supervisor** Are you a great organiser, skillful at dealing with customers & enjoy working with technicians and a service team? Then we have the role for you! We are Diverseco a long standing & leading Australian...


  • Greater Adelaide SA, Australia Manhattan Group Full time

    **Restaurant Service Supervisor** **Location: Mornington Peninsula** Join a busy and modern restaurant located within a larger wellness centre in the beautiful Mornington Peninsula. We are seeking a dynamic and experienced Restaurant Service Supervisor to lead a comprehensive team and ensure exceptional service standards. **Key Responsibilities**: Oversee...


  • Adelaide, Australia Assetlink Full time

    About Assetlink: We pride ourselves on our culture - The Assetlink Way. We have one of the country’s most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working...


  • Adelaide Region SA, Australia HAYS Full time

    Join a Federal Government Call Centre as a Team Supervisor ensuring exceptional team customer service **Your new company** This Government Departments focal point is about collaborating people, policies and programs in order to make a difference in the lives of thousands of Australians every day. Based in the CBD, this organisation is supporting people in...


  • Adelaide Region SA, Australia Thermo Fisher Scientific Full time

    Thermo Fisher Scientific (NYSE:TMO) is headquartered in Waltham, Massachusetts, and is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. We serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies,...


  • Adelaide Region SA, Australia Thermo Fisher Scientific Full time

    Thermo Fisher Scientific (NYSE:TMO) is headquartered in Waltham, Massachusetts, and is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. We serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies,...


  • Adelaide, Australia Rentokil Initial Full time

    Your chance to join a market-leading, global organisation - Work within a dynamic, supportive and collaborative team environment - Opportunities for growth and development. ** Do you have spark - do you have passion - do you have great positive energy? ** Rentokil Initial - Pest is currently in search of an experienced Customer Service Team Leader to join...


  • Adelaide, Australia Hilton Full time

    Food and Beverage Supervisor A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations...


  • Adelaide CBD, Australia Career Boss Full time

    Our valued client operates a modern contract bottling facility in Angaston. They are seeking an experienced customer service representative with experience in the wine service industry. **What the role entails**: - Liaising with clients to ensure their wine progress o bottling is scheduled within the specified quality criteria - Being the first point of...


  • Greater Adelaide SA, Australia Department of Employment and Workplace Relations Full time

    APS Level 3 - Adelaide, SA - $69,863 - $72,767 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. The Unique Student Identifier (USI) is a...


  • Adelaide CBD, Australia Uniting Communities Full time

    **Uniting Communities** has an exciting casual position available within our **Concierge Services** team. The **Concierge **team is responsible for providing exceptional corporate and accommodation customer service assistance to guests/clients/customers/visitors and residents of UCity. The Concierge team are vital to the smooth operations of many of the...

  • Site Supervisor

    7 months ago


    Adelaide, Australia CTC Full time

    Bespoke homes - Excellent Culture - Outskirts of CBD Projects - We require an experienced Site Supervisor to join a well-established Residential Construction Company who pride themselves on delivering the best full service approach to home building. Their vision is to be progressive by doing this differently and their passion is turning a design into a...


  • Adelaide CBD, Australia Career Boss Full time

    Our valued client operates a modern contract bottling facility in the Ottoway. They are seeking an experienced customer service representative to join their production department. **What the role entails**: - Create Products adhering to the standard coding conventions - Generate MOR’s (Manufacturing Order Requests) and BOM’s (Bill of Materials)...

  • Cleaner Supervisor

    2 months ago


    Adelaide, Australia SOUTHERN CROSS CLEANING Full time

    **Who are we?** Southern Cross Cleaning is part of The SCC Group, a forward-thinking organisation not afraid to try new things. Our commercial cleaning business is growing rapidly delivering services to schools, retail, and defence clients. Our competitive advantage is a willingness to build teams that work together to deliver a 5-star service and readily...


  • Adelaide, Australia O'Shea's Carpet Cleaning Full time

    Sensational opportunity to get out and about - varied and interesting work! - Full-Time position - Benefit from professional training - Join a truly professional, hard-working, dedicated team in a fun, fast-paced environment **O'Shea's** currently has a vacancy for** an experienced, Full-Time Cleaning Supervisor** who can train, supervise and mentor a team...

  • Turnaround Supervisor

    7 months ago


    Adelaide CBD, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...

  • Turnaround Supervisor

    7 months ago


    Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...

  • Transport Supervisor

    7 months ago


    Port Adelaide, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries across...