Client Experience Executive

3 months ago

North Sydney, Australia Nine Full time

**Company Description**
Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.

The Client Experience Executive is responsible for the tracking and delivery of client projects, ensuring our customers have the best possible experience with Nine.

The work you will do will contribute meaningfully to our ambition to become the partner of choice for Australian brands and deliver world class media and marketing solutions to them through our content and distribution platforms.

You will work collaboratively across different divisions within our business from content partnerships, through to creative and production to consistently deliver project outcomes that meet and exceed client expectations. Through a thorough understanding of our customers’ needs and goals they will ensure quality in execution. You will also be looking for ways to optimise a client’s experience to deliver valued and memorable customer interactions which deliver commercial outcomes.

**Day to day you will**:

- Work as an expert project manager to ensure you deliver a market leading experience to our clients. You must be highly organised and capable of managing multiple teams and projects at different stages
- Gain a solid understanding of our client project objectives so each individual project is executed efficiently with great attention to detail. Be a problem-solver who can act quickly and effectively.
- Effectively manage conflict resolution, and compliance on client deliverables
- Deliver collateral to demonstrate the effects of partnerships throughout active periods of campaigns as well as looking for opportunities to surprise and delight partners

**Qualifications**
You will be a solid team player, who shows commitment to the team's purpose and effectively contributes and shares skills/knowledge with others. You’ll have an ability to absorb information and act accordingly.

**What we would like to see**:

- Previous project management / implementation experience
- Understanding of the media/advertising landscape and creative process
- Some exposure to either brand and content integration, multiscreen solutions across television, digital, social, licensing and/or events
- Highly organised multi tasker with exceptional attention to detail and ability to work to deadlines
- Ability to solve problems and think proactively
- Passionate about content in either written, visual or audio

**Additional Information** Our Commitment to Diversity and Inclusion**:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

  • Marketing Growth Strategist

    7 days ago

    Sydney, New South Wales, Australia Client Full time

    Unlock Career Growth as a Marketing Growth StrategistWe are seeking an experienced and driven Marketing Growth Strategist to join our team. As a key member of our client-facing team, you will be responsible for developing and executing marketing strategies that drive business growth and profitability.In this role, you will work closely with our clients to...

  • Client Services Executive

    5 months ago

    North Sydney, Australia Gidget Foundation Australia Full time

    **Client Services Executive** **Calling experienced and passionate Client Services Executives!** **About Gidget Foundation Australia** Gidget Foundation Australia (GFA) is the largest and only national provider of free specialist perinatal mental health psychological services to support the emotional wellbeing of expectant and new parents. **The...

  • Client Executive

    3 weeks ago

    North Sydney, Australia NetApp Full time

    Title: Client Executive Location: North Sydney, NSW, AU, 2060 Requisition ID: 127840 Job SummaryBeing a part of NetApp's Sales team, Enterprise Client Executive is responsible for selling NetApp's Products and Professional Services to new NetApp customers across a range of target Enterprise accounts in Sydney. Working in conjunction with channel...

  • Client Experience Manager

    6 months ago

    North Sydney, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...

  • Executive Support Professional

    3 days ago

    Sydney, New South Wales, Australia Executive Full time

    About the RoleThe Executive Support Professional will be the key support for the CEO and the Executive Leadership team, ensuring all administrative requirements are delivered to enable the agency to be as productive and efficient as possible. The role is a critical part of agency culture and acts as an ambassador for GroupM.Key Responsibilities:Seamless...

  • Client Executive

    1 month ago

    North Sydney, Australia Data#3 Ltd Full time

    Job Description Strategic consulting practice in an ASX200 listed companyHRD Employer of Choice & WGEA Employer of Choice for Gender EqualityThis is an exceptional new opportunity to join the growing but, established Business Aspect Strategic Consulting group to drive sales in our diverse customer base in Sydney. You will take to market...

  • Client Executive

    6 months ago

    North Ryde, Australia Aon Corporation Full time

    Posting Description: - Are you a customer focused individual looking to take the next step in your career? - Hybrid Working Arrangement - work between Home and our North Ryde Offices - Be part of a high performing team - HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building...

  • Executive Assistant Director

    13 hours ago

    Sydney, New South Wales, Australia Executive Full time

    Company OverviewWe are Wavemaker, a leading media agency that believes in positively provoking growth for our clients, people, and partners. With over 250 professionals across six offices in Australia and New Zealand, we strive to shape decisions and experiences through media, content, and technology.As part of GroupM and WPP, the largest media buying...

  • Client Executive

    5 months ago

    North Ryde, Australia Aon Full time

    Want to use your great customer service, Tier 1 and broking experience? Hybrid work environment – work between Home and our Macquarie Park Offices Take the next step in your insurance career with us! HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed...

  • Client Sales Executive

    1 month ago

    North Ryde, New South Wales, Australia Oracle Full time

    Unlock Your Potential as a Client Sales ExecutiveOracle Consulting is seeking a highly skilled and experienced Client Sales Executive to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base through strategic sales and account management.Key Responsibilities:Lead and manage...

  • Client Executive

    6 months ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Flexible working arrangements available - Be part of a high performing team - Excellent growth opportunities **Client Executive** We are looking for an experienced Client Executive to provide first-class customer service to a portfolio of high-net-worth clients and assist in driving growth within our Melbourne National team. We have...

  • Client Executive

    6 months ago

    Sydney, Australia Dentsu Aegis Network Full time

    The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly. Job Title: Client Executive **Job Description**: When you join dentsu, Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one...

  • Client Executive

    5 days ago

    Sydney, Australia Cognizant Full time

    Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and...

  • Client Executive

    6 months ago

    Sydney, Australia Bulletproof Design Full time

    Location: Sydney Discipline: Client Services Level: Junior Waiting for your big break into a fast-paced, internationally focused design agency? Do you have at least 1 year’s solid commercial experience within a design studio? We’re looking for someone with exceptional talent and spark to join our team to help deliver projects with strong, seamless...

  • Strategic Media Director

    13 hours ago

    Sydney, New South Wales, Australia Client Full time

    OverviewWavemaker is a global media agency that believes there is always a better way to grow. Our mission is to positively provoke growth for our clients, people, and partners by shaping decisions and experiences through media, content, and technology.We are part of GroupM and WPP, the largest media buying alliance and marketing communications group in the...

  • Client Executive

    6 months ago

    Sydney, Australia dentsu Full time

    The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly. Job Title: Client Executive Job Description: When you join dentsu , Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one...

  • Executive Director of Global Operations and Client Experience

    1 week ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    Role OverviewWe are seeking an experienced Executive Director of Global Operations and Client Experience to drive performance excellence in handling client requests, solving logistics challenges, and ensuring that all client service level agreements (SLAs) are met or exceeded.The ideal candidate will be a results-driven individual with a strong background in...

  • Client Executive

    6 months ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Flexible working arrangement plus great benefits - You will be joining a team with excellent growth opportunities - Position will suit someone who is driven and seeking a new challenge **The Opportunity**: We are seeking a Client Executive to join our high performing Sydney Metro National Team, which specialises in the delivery of...

  • Executive Consultant

    2 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    **About BTI Executive Search**We are a leading executive search firm, dedicated to providing exceptional recruitment solutions for top-tier clients.The successful candidate will have the opportunity to work with a diverse range of clients across various industries, utilizing their expertise to identify and attract high-calibre talent.We offer a competitive...

  • Client Executive

    6 months ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Career development opportunity, build your insurance career on a global scale - Opportunity to work on a key portfolio and develop technical expertise - Be part of a driven, technically-proficient and well-respected client service team **Client Executive, Global & Corporate - Global Client Network** A core Client Segment within Aon...