Housing Officer
6 months ago
Contact Name : Louise Clark
Contact Phone : 07 3231 1212
Location : Logan Central
Job Type : Fixed Term/ Temp
Job Salary : $44.49 per hour
**A03 Housing Officer**
**Temporary Role**
**QLD Government**
**$44.49 + super per hour**
**Logan**
Great opportunity to join this collaborative, close knit team in a Housing Service Centre where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs.
**The Role**
- Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
- Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance
- Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
- Manage property maintenance and conduct property inspections.
- Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections
**You**
- Proven expertise in a customer service delivery setting
- Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
- High attention to detail and able to work independently
- Excellent communication skills both verbal and written
- High confidentiality, empathy and resilience to deal with people in distress
- Able to work under pressure in a fast paced environment
- A National Criminal History check will be required before placement
- Drivers License is mandatory
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