Admin/rostering Assistant

2 days ago

Smithfield, Australia Senami Counselling & Psychotherapy Services Full time

JOB TITLE: ADMIN/ROSTERING OFFICER

JOB STATUS: 12 month contract position

REPORTS TO: HR AND FINANCE MANAGER

The Admin/Rostering Officer will be responsible for the planning, coordination and scheduling of shifts across the organisation and preparing timesheet data for payroll. You will work closely with Coordinators, Team Leaders and other stakeholders to understand and meet rostering requirements. The Rostering Officer will also undertake various other administrative tasks in relation to general enquiries, HR and rostering.

Main duties and responsibilities

To ensure that the appropriate level of supports is provided to participants, shifts are allocated according to the organisation’s Rostering Policy and that all obligations are met in relation to participants and employees

The Rostering Officer responsibilities
- Coordination and planning with all managers to understand rostering requirements
- Forward scheduling of all rostering requirements and coordination of shift swaps and fills in line with participant needs and Rostering & Leave Guidelines
- Coordination with Payroll to ensure accurate shift data prior to processing
- Other administrative tasks as designated and as required

PERSON SPECIFICATION

Experience - Minimum 2 years experience in a similar rostering related role, preferably in the community services sector.
- Minimum 2 years experience working in disability/aged care sector or equivalent
- Minimum 12 months experience in a human resources and/or payroll position Knowledge
- Understanding and awareness of the National Disability Insurance Scheme and the NDIS Practice Standards
- Understanding and experience in using electronic rostering systems
- Knowledge and understanding of Workplace Health and Safety legislation and Industrial Relations

Skills & competencies
- Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face to staff and participants.
- Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
- Teamwork: willingness to work together with other members of the management and administrative team to ensure all rostering obligations are met. Assist and support others as required and get along with other team members.
- Time management/organisation: accomplish objectives effectively within required timeframe and meet all administrative duties in an efficient and timely manner.

Personal attributes
- Excellent written and verbal communication skills
- Excellent IT skills
- Ability to work under pressure
- Team player
- Organisational and time management skills
- Excellent attention to detail
- Confident manner
- Positive approach to change.

Other
- NDIS Worker’s check
- Working with Vulnerable People registration
- National Police Check
- Drivers Licence

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Smithfield, SA 5114: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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