Service Coordinator

1 week ago


Smithfield, New South Wales, Australia Concept Recruitment Specialists Full time
Welcoming, professional culture

  • Permanent position
  • Smithfield location
Looking for a fast paced Customer Service Professional to join an experienced Warranty and Service department. Our client is a market leading, Global Manufacturing organisation.

Key responsibilities will include

  • Assisting with warranty and repair enquiries
  • Scheduling of repair and maintenance calls
  • Planning daily work for technicians and contractors
  • Assist with technician enquiries
  • Troubleshooting customer product enquiries
  • Assist with general Customer Service calls as needed

Requirements:

  • Proven Customer Service and admin experience
  • Highly organised and good time management
  • Strong communication skills and proactive approach to customer service
  • Great attention to detail
  • Problem solving skills
  • Strong Computer literacy including intermediate MS, Excel
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