CRM (Salesforce) Analyst

3 weeks ago

Sydney, Australia PlusPeople Full time

5 years digital transformation underway.
- High ongoing investment into projects.
- Multiple career pathways into senior roles.

Here's an opportunity to join a stable and profitable financial services organisation with a large digital transformation underway using Salesforce at the heart of its customer data.

You can benefit from career progression as many employees stay with the organisation and grow their skills and responsibilities, ending up in senior positions.

You will gain valuable skills working directly on an enterprise-class Salesforce platform and the broad range of systems it interfaces with.

This is not a technical role, as the platform owners take care of that. Instead, it is almost like a business analyst role for BAU changes and updates to the platform.

You will gather requirements from stakeholders for system enhancements and customisations and take that through to solution creation and implementation.

Daily activities include,
- Working with various internal stakeholders and writing user stories for their requirements.
- Facilitate requirements acceptance with users.
- Mapping business processes.
- Investigate and assist with the implementation of customised solutions.
- Provide training and support to CRM users, including troubleshooting issues and providing best practices.
- CRM data assurance, including integrity, cleansing and reviewing data quality.
- Collaborate with cross-functional teams to ensure that their CRM platform supports business objectives.

**Requirements**:

- A curious approach to eliciting information
- Minimum of 3 years of experience in CRM administration and analysis
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Driven to learn and improve knowledge and skills
- Salesforce Admin certification is highly regarded

This financial-services powerhouse values diversity and is committed to equal employment opportunities.

Flexible/hybrid working (3 days in the office/2 from home) is available.

  • CRM Analyst

    2 weeks ago

    Sydney, Australia Insearch Talent Solutions Full time

    $120k - $130k Package - Flexible Working Arrangements (Home + Office) - Permanent Full-Time Join a globally-known Australian business looking for a **CRM Analyst** to promote the use of and assist with the technical deployment of Salesforce CRM improvements. This is a **Permanent, Full-Time** opportunity with hybrid working arrangements to give you the...

  • CRM (Salesforce) Analyst

    1 week ago

    Sydney, New South Wales, Australia PlusPeople Full time

    5 years digital transformation underway. High ongoing investment into projects. Multiple career pathways into senior roles.Here's an opportunity to join a stable and profitable financial services organisation with a large digital transformation underway using Salesforce at the heart of its customer data.You can benefit from career progression as many...

  • Salesforce Analyst

    2 weeks ago

    Sydney, Australia Talent Insights Group Full time

    Work for one of Australia's best brands - Initial 6 month contract, very likely to extend - Complete ownership and greenfield project **Salesforce Administrator / Analyst** **Sydney (hybrid)** **Initial 6 month contract (likely to extend)** **$700-900 inc super day rate** **Salesforce Administrator / Analyst **is required to join one of Australia’s...

  • CRM Analyst

    1 week ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your new companyAre you passionate about redefining modern luxury through exceptional innovation? This renowned global brand are dedicated to crafting extraordinary experiences that leave a lasting impression. Your new company believes in the power of diversity and inclusion to drive innovation and excellence. They are committed to creating a workplace where...

  • CRM Analyst

    1 month ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your new companyAre you passionate about redefining modern luxury through exceptional innovation? This renowned global brand are dedicated to crafting extraordinary experiences that leave a lasting impression. Your new company believes in the power of diversity and inclusion to drive innovation and excellence. They are committed to creating a workplace where...

  • CRM Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your new companyAre you passionate about redefining modern luxury through exceptional innovation? This renowned global brand are dedicated to crafting extraordinary experiences that leave a lasting impression. Your new company believes in the power of diversity and inclusion to drive innovation and excellence. They are committed to creating a workplace where...

  • Data Insights Analyst

    2 weeks ago

    Sydney Central Business District, Australia Insearch Talent Solutions Full time

    $120k - $130k Package - Flexible Working Arrangements (Home + Office) - Permanent Full-Time Join a globally-known Australian business looking for a **Data & Insights Analyst** to improve data quality and governance, and derive insights to guide strategic decision-making. This is a **Permanent, Full-Time** opportunity with hybrid working arrangements to...

  • Sales Operations Analyst

    3 days ago

    Sydney, Australia Salesforce Full time

    Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce CRM

    2 months ago

    Sydney, Australia Tata Consultancy Services Full time

    Salesforce CRM app customization and development based on project requirements - Developing customized solutions within the Salesforce platform. - Creating timelines and development goals.

  • Salesforce CRM

    1 week ago

    Sydney, New South Wales, Australia Tata Consultancy Services Full time

    Salesforce CRM app customization and development based on project requirements- Developing customized solutions within the Salesforce platform.- Creating timelines and development goals.

  • Sales Operations Analyst

    1 week ago

    Sydney, New South Wales, Australia Salesforce Full time

    Job CategoryOperationsJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Coordinator, Salesforce Innovation Center

    2 weeks ago

    Sydney, Australia Salesforce Full time

    Job Category Marketing & Communications Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Data Analyst, Field Marketing

    4 weeks ago

    Sydney, Australia Salesforce Full time

    Job Category Marketing & Communications Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Field Marketing Data Analyst

    3 weeks ago

    Sydney, Australia Salesforce Full time

    Job Category Marketing & Communications Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Data Analyst, Field Marketing

    10 hours ago

    Sydney, Australia Salesforce Full time

    Job Category Marketing & Communications Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too —...

  • Field Marketing Data Analyst

    1 week ago

    Sydney, New South Wales, Australia Salesforce Full time

    Job CategoryMarketing & CommunicationsJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Data Analyst, Field Marketing

    1 week ago

    Sydney, New South Wales, Australia Salesforce Full time

    Job CategoryMarketing & CommunicationsJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Senior Salesforce Engagement Analyst

    1 week ago

    Sydney, New South Wales, Australia Stopgap Full time

    THE COMPANY: Our client is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. They are looking for a Senior Salesforce Engagement Analyst to join their team. THE ROLE: Reporting to the Head of Platform – CRM (based in London) and the Marketing Director locally, this role...

  • Senior Salesforce Engagement Analyst

    1 week ago

    Sydney, New South Wales, Australia Stopgap Limited Full time

    THE COMPANY: Our client ismade up of a team of individuals with a shared goal of delivering exceptionaltravel experiences that make a positive difference. They are looking for a Senior Salesforce Engagement Analyst to join their team.THE ROLE:Reporting to the Head of Platform – CRM (based in London) and the Marketing Director locally, this role provides...

  • Salesforce Administrator and Business Analyst

    1 week ago

    Sydney, New South Wales, Australia Advanced Navigation Pty Full time

    Advanced Navigation - Sales Performance AnalystAdvanced Navigation is a leading innovator in AI robotics and navigation technologies for various applications. Founded on a culture of exploration, we aim to drive the autonomy revolution. Our expertise includes AI, sonar, GNSS, RF systems, sensors, robotics, quantum tech, and photonics.Overview of PositionIn...