Receptionist/administration Assistant

3 weeks ago

Lavender Bay, Australia Kirribilli Club Full time

Kirribilli Club have a fantastic opportunity for a motivated and professional front of house individual to become a full time Receptionist at the Club.

**About the role**

As the face of our organisation, you will be exceptionally well presented, display a high degree of professionalism, be passionate and have exceptional customer service skills, as our first point of call to our members and guests here at the Club. Offering the first and last point impressions for all our guests.

As a Kirribilli Club Receptionist, you will be required to welcome and provide and an exemplary level of customer service to all our members and guests whilst completing membership and administrative duties.

**Duties & Responsibilities**
- Be an excellent communicator with outstanding customer service skills and possess a flexible attitude with strong organisational skills.
- Assisting guests with the club’s sign
- in process.
- Produce daily reports on service usage and service issues to ensure that customers and management receive appropriate information in an accurate and timely manner.
- Generating and organise membership data to provide detailed reports for the use of marketing and promotional activities.
- Effectively deal with any complaints.
- Inventory and stationary management.
- Ensure relevant feedback regarding membership problems are carefully read and actioned. Directing feedback to the relevant person / department.
- Adapt and assist other areas of the club when and if required.
- Ensure you hold a current RSA and RCG certification prior to commencing employment.

**Benefits & culture**
- Flexible workdays and hours that span over seven-day period.
- Working with one of the best views in Sydney.
- Free parking available.
- Discount meals.
- Friendly and a supportive environment.

**Job Types**: Full-time, Permanent

Pay: $55,000.00 per year

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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