Receptionist
2 months ago
Job description
The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team.
As a casual Receptionist, you will be working mainly Saturday & Sunday with the potential for more hours on other days.
**About the role**:
- Maintaining records ensuring documents are distributed and filled within designated timelines
- Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
- Handling any guest inquiries and complaints in a professional manner and escalating to the General Manager when required
- Performing other related duties as requested by the General Manager
**Benefits**:
- Ongoing opportunities within a busy property
- Work within a supportive tight-knit team
- Career Progression & Growth
**Job Type**: Casual
Pay: $24.00 - $60.00 per hour
Expected hours: 20 - 30 per week
Schedule:
- 10 hour shift
- Mainly weekend work with some week days
*
**Experience**:
- Hotel Receptionist: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
**Location**:
- Nelson Bay, NSW (preferred)
Work Location: In person
**Job Type**: Casual
Pay: From $24.00 per hour
Expected hours: 20 - 30 per week
Schedule:
- 10 hour shift
- Shift work
- Weekend availability
**Experience**:
- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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