Patient Accounts Administrator

2 months ago


Melbourne Eastern Suburbs, Australia Doctors Secretarial Agency Full time

**JOB ID: 1003**:

- **PATIENTS ACCOUNT ASSISTANT**:

- **FULL TIME**:

- **INNER EAST - KEW**

Be part of an established, independent, pathologist-owned and managed pathology laboratory in Kew East. The Accounts Team is responsible for the efficient and effective billing and collection of patient pathology claims and accounts.

Permanent, Full-Time Position, Monday to Friday.

**Responsibilities of this role will include (but are not limited to)**:

- Timely and accurate processing of patient accounts, including Medicare/DVA and Private Health Fund claims
- Problem-solving patient account queries, Medicare exceptions, and Private Health Fund rejections
- Liaising with Medicare/DVA/WorkCover and Private Health Funds
- Liaising with hospitals, clinic staff, and referrers
- Banking and Debtor management
- Provide support to the administration team
- Demonstrated billing experience in a similar role
- Strong computer skills (MS Excel, Word, and Outlook)
- Demonstrated experience working autonomously and in process improvement
- Exceptional customer service and communication skills
- Excellent problem-solving skills and attention to detail
- Highly developed organizational and time management skills

The role will provide a high level of administrative support to both Patients Accounts and the administrative team. Please quote **reference number 1003** when enquiring about this position. All-day street parking nearby and a tram stop right out front

**DOCTORS SECRETARIAL AGENCY**
- **Ph**:03 9853 0722
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