Patient Accounts Administrator

2 weeks ago

Melbourne, Australia Ramsay Health Care Full time

**Billing Clerk - Patient Accounts Administrator**

**Billing Hub - Permanent Full Time**

**Hybrid working environment**

We have an exciting opportunity for a **Patient Accounts Administrator** to join our supportive, dynamic and growing team at the **Patient Accounts Management VIC Billing Hub **based at** Peninsula Private Hospital.**

**The Role**

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across Victoria.

Key accountabilities of the role include:

- Billing Accounts - Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts

**About You**:
This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation. To be successful in this role, you will also have the following criteria:
**Essential**:

- Effective communication and interpersonal skills
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Strong customer service skills
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Intermediate Computer literacy in Microsoft Excel

**Desirable**:

- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology

**How to Apply**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

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