Operations Integration Manager

1 month ago

Sydney, Australia Hatch Full time

** This role is at Ofload (not for Hatch)**

Hatch is supporting Ofload to find a great Operations Integration Manager to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Ofload.

**About the role at Ofload**

The Operations Integration Manager is a crucial role within our organisation, responsible for ensuring the seamless on-boarding of new customers and effectively managing the transition process. As an Operations Integration Manager, you will be the gatekeeper in protecting the customer experience. Reporting to the Senior Operations Manager you will play a vital role in ensuring that our customers' transport needs are met and that they experience a smooth and efficient transition into our operations as well as any initiatives that will be rolled out to the operations team internally.

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Process Management and Ongoing Improvement - Manage and improve organizational processes to minimize complexities and increase productivity
- Stakeholder Engagement - Partner with stakeholders to understand specifications, business requirements, and communicate insights
- Execution and Project Management - Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

**Strengths**
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Numerical problem solving - Works with numerical information and performs mathematical calculations to solve problems
- Creativity - Generates multiple innovative/new/novel ideas to solve a problem

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Ofload.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Work Location: One location

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