Student Residential Wellbeing Officer

2 months ago

Sydney, Australia University of New South Wales Full time

**Job no**: 528320
**Work type**: Full Time
**Location**: Sydney, NSW
**Categories**: Healthcare
- Employment Type: Fixed Term Full Time until mid-April 2025
- Remuneration: $110,073-$119,132 + 17% superannuation + leave loading
- Location: Kensington UNSW Campus

**About UNSW**

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**

The Student Residential Wellbeing Officer is a key position in the UNSW Colleges, within the Education Pillar of the Pro Vice-Chancellor Education & Student Experience (PVCESE).

The successful person will report to the Head of Colleges and has no direct reports. The position is replacing an employee on leave until mid-April 2025.

**Main responsibilities Summary**
- Act as a point of contact for students who have self-referred, or been referred by a member of staff, for wellbeing support. Ensure appropriate initial assessment, brief counselling support and/or onward referral to internal and/or external services is provided
- Act as the first point of contact in the management of complaints, disclosures and gendered violence incidents in conjunction with the Head of Colleges and Deans
- Provide case management/care coordination support to residential students by coordinating, monitoring and documenting care arrangements
- Support staff responding to students and provide training to the residential staff teams in elements of health promotion, wellbeing and safety
- Create and lead the training and inductions programs for new students joining the college community and develop policies to support the student experience and enhance wellbeing in the college community
- Manage and update records related to the education and training of residential staff and leaders
- In conjunction with Equity, Diversity and Inclusion, and the Equitable Learning Unit, create and deliver support programs for students with disabilities
- Liaise with the Conduct and Integrity Office (CIO) and other stakeholders to deliver prevention initiatives in line with the Gendered Violence Strategy and Action Plan 2022-25
- Lead and coordinate health promotion initiatives and events for the college community

**Who You Are**

We are looking for someone who is aligned with UNSW’s vision and values, with the ability to motivate and inspire students and establish and maintain high standards of wellbeing and behaviour. We’d love you to come equipped with:
- Prior experience working with young adults, either in a university or in a high school environment and who has either developed interest, or worked on wellbeing programs. Ideally, you are a qualified psychologist.
- More broadly, you’d have prior experience related to educational programs and initiatives including experience in secondary or tertiary education, health promotion, wellbeing, social work and/or psychology
- A successful track record in dealing with welfare issues at every stage of process and stakeholder engagement, including conflict resolution
- Demonstrated experience providing effective customer service and support to clients at all levels
- Ability to plan, organise and co-ordinate projects and tasks
- Strong student focused service orientation together with excellent interpersonal and communication skills
- Ability to use judgment and discretion and seek advice and assistance from senior/ specialist staff as required

**Benefits and Culture**:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Access to up to 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over the end of the year period
- Discounts and entitlements (retail, education, fitness)

**Applications close: 11 November 7PM**

Applications cannot be accepted if sent directly to the contact listed
- UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment._

Position Description

**Advertised**: 28 Oct 2024 AUS Eastern Daylight Time
**Applications close**: 11 Nov 2024 AUS Eastern Dayli

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