Case Manager

2 weeks ago

Sydney, Australia Align Recruiting Solutions Full time

**Join a positive work environment that strives to provide support both professionally and personally to their staff**:

- **Monday to Friday Role - regain the work-life balance you want**:

- **South Western Sydney Location**:

- **$70k to $80k plus super**

Are you passionate about helping Aged clients maintain their independence and live well at home? If you answered YES, this could be the perfect role for you

**Welcome to your NEW workplace**:
Working for an approved provider of Home Care Package (HCP), operating across South West and Western Sydney. Supporting a large client base from culturally and linguistically diverse communities, they strongly value the principles of diversity and inclusion. The services provided promote independence and dignity and contribute to individuals' physical, emotional, spiritual, cultural and social well-being. They are currently expanding and are looking for an experienced **Case Manager** to join their team based in South West Sydney.

**Job Role and Summary**:
Reporting to the Operations Manager as the Care Manager is responsible for coordinating the provision of care and services to a portfolio of Home Care Package clients who reside predominantly in the Southwest Sydney region. This includes managing a team of care workers who provide individualised domestic, personal, health, transport and community support to clients in their own homes and community.

Your duties will include:

- Be the primary point of contact for clients and their families.
- Undertake client assessments, and in partnership with the client, develop care plans, service schedules and manage the HCP budget.
- Lead a team of Care Workers, provide detailed shift instructions, follow up and training as required.
- Manage client referrals to Allied Health and other medical practitioners if clinical or mobility needs are identified.
- Liaise with the rostering team to schedule care and clinical staff.
- Ensure documentation, case notes, processes and reporting requirements meet relevant legislation, such as the Aged Care Quality Standards.
- Monitor clients’ health, wellbeing and service satisfaction, and manage client feedback and complaints to ensure resolution for all parties.
- Support the Operations Manager with promotional activities as required.

**Skills and Qualifications**:

- Current registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) perferred, but not essential
- Cert IV or Diploma of Community Services (Case Management) or equivalent
- 2 to 3 years’ experience delivering Home Care or Aged Care services
- Experience coordinating and supervising multidisciplinary care teams within aged care, disability care or a community health care environment.
- Ability to coordinate tasks, set priorities and work to timelines in a changing environment.
- Experience and knowledge of supporting people living with dementia or complex aged related health conditions.
- Interest in ongoing personal and professional development, with a keen desire to grow.
- Strong computer, interpersonal, problem solving and time management skills.
- Experience working in a compliance driven environment.
- Strong verbal and written communication skills
- Current First Aid and CPR certificate
- Driver’s license and access to own vehicle
- Right to work in Australia

**Benefits**:

- A competitive salary of $70k to $80k plus super with opportunities to advance your career
- Monday to Friday - regain a work-life balance that offers flexibility
- Ample Education and Training opportunities that strive to make you the best care provider you can be
- Career development opportunities as you grow and develop within the organisastion
- A friendly, fun, supportive management team & great working environment

**How to Apply**:
This is a high-profile role and an opportunity to help transform lives. If you are truly committed to making a difference to how care is delivered, this is the role for you.

Pay: $70,000.00 - $80,000.00 per year

Day range:

- Monday to Friday

Shift:

- Day shift

**Education**:

- Diploma (preferred)

**Experience**:

- Home Care Packages: 2 years (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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