Product Owner, Decisioning

2 weeks ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 39014

**Department**: Tech ANZx

**Division**: Technology

**Location**: Melbourne
About the role

Product Owner - Decisioning
Location - Melbourne preferred, open to Sydney
Full Time
Blended Working Model

Are you looking for an opportunity to be part of something different - working in an agile way to innovate and deliver quality outcomes at pace? As part of our ANZ Plus, we’re looking for people who are passionate about transformational change and doing great things for our customers, to help us redefine banking for the future.

Join us as we reimagine our customer propositions and services using the latest platforms and technology, to better support our customers’ financial wellbeing.

What’s your mission?

As a Product Owner - Decisioning, supporting the Data and Decisioning within ANZ Plus, your mission is to lead the product roadmap of decisioning. You will support the teams with delivery to build the ecosystem that champions customer centricity and transforms customer experience through Next Best Action. You will use Agile methods to design and deliver business and technical solutions for initiatives within the ANZ Transformation program. You will work in a dynamic and changing environment and adapt quickly.

What will your day look like
Enabling and inspiring a multi-disciplinary and technically focused Squad to pursue the delivery of work.
Ensuring the work is operationally and strategically aligned to the NBA/customer communications strategy.
Galvanising the squad and external stakeholders around a vision and supporting them to successfully deliver at pace and influencing stakeholders to continuously improve processes.
Planning and prioritisation of work with Value stream leads and Product Owners.
Understanding the value of what the squad works on and being clear how it aligns to the customer communications priorities.
Ensuring development and delivery is aligned to ANZ Plus standards and controls.
Monitor delivery risks and issues
What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills
- Passionate about real time customer decisioning and deep understanding of underlying capabilities
In depth knowledge and hands-on experience of Pega CDH or equivalent tool.
Previous delivery experience with Pega CDH or equivalent tool.
Deep understanding of Next Best Action components like contact policies, arbitration and modelling.
Willingness to question the status quo and energised by building new customer solutions and making improvements to existing value propositions.
Strength in collaboration to ensure shared outcomes across ANZ, with the ability to galvanise a diverse group of people around a common mission.
Strong communicator and problem solver with understanding to translate business needs into viable solution designs that can be implemented by the delivery teams.
Experience running high performing agile squads.
So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

May 23, 11.59pm, (Melbourne Australia)

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