Product Owner

4 weeks ago


Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 63850
**Department**: AR ANZx Learn & Adopt
**Division**: Australia Retail
**Location**: Melbourne
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

The Product Owner is responsible for enabling and inspiring a multi-disciplinary team ('Squad') to pursue its mission, by guiding them on 'what' work should be completed by the squad.

The Product Owner constantly prioritises tasks and the squad’s backlog with the customer at the heart of their decision making. The Product Owner also ensures that the work is strategically aligned to the tribe mission and engages with other Product Owners and stakeholders to align and manage interdependencies.

Whilst this role is not a people manager, it is a key leadership role, galvanising the squad around a vision and supporting them to successfully deliver customer value at pace.

For this particular role, the Product Owner will take charge of developing and delivering capabilities that enable ANZ to best act upon leads from our customers.

**Role Location**: 833 Collins Street, Docklands VIC 3008

**Role Type**: Permanent, Full-time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Knowledge and prior experience of lead management and sales automation capabilities
Understanding of lead generation strategies and techniques in the context of retail banking
Familiarity with customer journey mapping and funnel optimization for lead management
Knowledge of CRM (Customer Relationship Management) systems and their role in lead tracking and management
Understanding of lead scoring methodologies and lead qualification criteria
Awareness of marketing automation tools and their integration with CRM systems for lead nurturing
Knowledge of data analytics and reporting techniques for measuring lead performance and conversion rates
Familiarity with sales automation processes such as lead assignment, follow-up scheduling, and pipeline management
Knowledge of sales enablement tools and techniques for improving sales productivity and efficiency
Solid stakeholder management skills. Can build rapport and positive relationships for mutual benefit
Mentor and develop others within their area of expertise or experience
Developed - and continue to develop - skills outside my area of expertise and bring diverse experience to the work that I do

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

27/05/2024, 11.59pm, (Melbourne Australia)


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