Donor Relations Support Manager

2 months ago

Kelvin Grove, Australia Australian Red Cross Lifeblood Full time

Utilise your leadership capabilities to lead a nationally dispersed team of Administration Assistants

Permanent full-time opportunity

Can be located in Sydney, Melbourne, Brisbane, Adelaide or Perth, with a hybrid work model of WFH and one of our offices

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Our Regional Partnerships team build strong, sustainable relationships with stakeholders in target sectors of the community by delivering effective programs and activities to drive business growth and retention. An exciting permanent full-time opportunity has arisen to join our Regional Partnerships Leaderships team as a Donor Relations Support Manager.

As a Donor Relations Support Manager, you’ll manage and lead a nationally dispersed team of Administration Assistants to deliver business outcomes to ensure we meet our collection and acquisition targets. You’ll direct and lead the team in supporting Regional Partnerships and collection sites to drive bookings and facilitating a positive donor experience in-centre. You will also provide support for the Regional Partnerships Operations Manager in implementing strategies to deliver consistency and best practice in all Regional Partnerships activities.

**Sound interesting? Here’s what we’re looking for**:
Leadership experience with the ability to remotely coach and mentor staff who are geographically dispersed, to drive results.

Collaborative nature with a strong focus on customer experience

Ability to manage conflicting priorities without compromising attention to detail

Excellent level of Influencing, problem solving and conflict resolution skills

Ability to monitor, track and report on performance measurements with a focus on continuous improvement

Experience in supporting and facilitating change management initiatives

This opportunity can be located in Sydney, Melbourne, Brisbane, Adelaide or Perth, with a hybrid work model of WFH and one of our offices.

Thrive in a diverse culture that cares for your wellbeing

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Next steps

If selected, you’ll be required to complete a few background checks and we’ll help you through this process. If you require reasonable adjustments during the recruitment process, please reach out to us.

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