Communications Officer, Community Support

3 weeks ago

Sydney, Australia Australian Human Rights Commission Full time

**About us**:
The Australian Human Rights Commission is seeking an APS 6 Communications Officer, Community Support to work in their Race Discrimination Team on a full time non-ongoing basis until 30 June, 2025.

The Race Discrimination Team undertakes a program of policy, project, education and public awareness work under the Commission’s National Anti-Racism Strategy including a national anti-racism campaign and initiatives to progress a National Anti-Racism Framework.

The Commission has recently been given funding to deliver a program of anti-racism work to support Muslim, Palestinian, Arab, Jewish and other communities in Australia affected by the Hamas-Israel conflict.

**Purpose of the position**
- Deliver a time sensitive awareness campaign to combat antisemitism, Islamophobia, anti-Arab and anti-Palestinian racism and hate with tailored anti-racism content, including through Commission campaign and other channels.
- Create high quality, accessible, relatable content that meets campaign objectives

**Key responsibilities**
**Implement public awareness campaign plan**
- Contribute to the Implementation of an anti-racism public awareness campaign for communities affected by the Israel - Hamas conflict across multiple channels that include paid, earned and owned strategies.
- Work effectively with creative and media partners as required to ensure effective delivery of the campaign.
- Monitor and evaluate the results of campaign activities.
- Ensure campaign activities are integrated across Commission channels.

**Content creation**
- Write high-quality, engaging and on-brand content for a variety of traditional, digital and social media platforms and channels, tailored to a range of audiences, and ensure a consistent and appropriate style and tone of voice is applied across all communication outputs.
- Update and maintain the Commission’s website with new campaign content, and modify or repurpose existing campaign content.
- Assist with Search Engine Optimisation and Search Engine Marketing for campaign website content.
- Ensure a consistent and appropriate style and tone of voice is applied across all campaign outputs.
- Assist in the creation of multimedia content where required, including engaging designers, videographers and photographers.

**Build and maintain effective stakeholder relationships**
- Build and maintain effective stakeholder relationships with a diverse range of stakeholders including negatively racialised communities affected by the Middle East conflict.


**Skills & Experience**:
**Professional knowledge and skills**
- Demonstrated experience in successful hands-on implementation of communication campaigns and activities.
- Knowledge of race, racism and anti-racism in the Australian context.
- Demonstrated experience in providing communications support on sensitive issues in a complex operating environment.
- Demonstrated experience managing social media channels to boost reach and engagement, including paid campaigns and experience in the use of analytics to measure the effectiveness of social media activity.
- Superior written communication skills, with a track record of writing across a variety of different media and audiences, and an ability to articulate complex information in an accessible and engaging way.

**Experience, qualifications and accreditations**:

- Experience or familiarity with CMS systems eg Drupal.
- Experience in social media management platforms eg. Loomly, Hootsuite
- Experience with Adobe Creative Suite, Canva or other multimedia editing software.
- Demonstrated experience in implementing campaigns and / or public awareness initiatives.
- Tertiary qualifications in a relevant discipline eg communications, journalism, marketing or equivalent professional experience.
- Experience in delivering communications campaigns in negatively racialized communities is desirable.
- Experience in anti-racism campaigns or education initiatives is desirable.

**Supports strategic direction**:

- Thinks strategically and aligns work to support the Commission’s purpose and direction.
- Demonstrates sound judgement and recognises the links between interconnected issues.
- Identifies problems and works to resolve them.
- Excellent time management skills and ability to manage priorities to ensure effort is spent on activities with the greatest strategic impact.

**Relationships and interpersonal skills**:

- Build and sustain positive relationships with team members, colleagues at all levels and external stakeholders.
- Operates as an effective member of the team; actively listens, works collaboratively, and draws on team and colleagues’ strengths.

**Communication**:

- Confidently present messages in a clear, concise and articulate manner
- Seeks to understand the audience and tailors communication style and messages accordingly.
- Discusses issues with stakeholders respectfully, empathically, credibly and thoughtfully without getting personal or aggressive.

**Additi

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