Product Manager

2 weeks ago


Brisbane, Australia Everledger Full time

**Description**:
Product Manager of Get Onboard & Personalise leads the cross functional team to ensure the team delivers service and platform experiences that delight our customers as they try to get onboard and then use our platform over time. You are a strategic thinker yet detail-oriented technical product manager with the ability to define solutions that go beyond the needs of the last customer you spoke with and can define and prioritise solutions that solve problems for a broad market segment / across the variety of verticals we work in.

**Key Responsibilities**:
What you will work on

As a Product Manager for Get Onboard and Personalise, you will help define and drive the strategy and roadmap for our customers/users as they onboard and use the platform - critically making the experience frictionless, making them feel supported and like the platform is their home for supply chain management. This includes interfacing and designing the onboarding experience with our product marketing and operational / sales focussed teams. A key part will also be working on the technical solutions that connect our platform end-to-end including our CRM and billing functions, as these will tie-into this seamless experience.

Our users come from a variety of different industries and have a wide ranges of roles within these industries and on the platform, so part of this role is also about helping to manage the access levels and role definition within the platform in close collaboration with our technical team. YOu will also help design the experience ensuring our customers are educated so that adoption is smooth.

You will be adept at working to serve a number of distinct customer types - in this case the customer you need to serve includes both our platform users and our internal teams. A key part of the role will be working closely with the technical team to define a strategy around aspects as they relate to buy / build decisions in this space. As this is a new role, you will have a critical hand in shaping this function within the company. We hope you will be invigorated by the idea of wearing a number of hats, and adeptly navigating the ambiguity that arises from dealing with a complex product domain as part of your day-to-day

In this role, you will collaborate closely with other members of the product management team, Engineering, DevOps, Strategic Partnerships, Sales, Customer Support and other internal and external stakeholders. Learning from and discussions with our potential partners and customers will be an essential part of the role.
- Develop the product vision, strategy, and roadmap for Everledger Get Onboard and Personalise including our capabilities and toolsets; communicating both the business value and technical rationale behind your recommendations.
- Understand the needs of our customer base including their product lifecycle experiential needs to develop a strategy and execution plan for getting onboard and personalising, and driving improvements to the experience with our sales, commercial, product and engineering teams
- Develop internal training materials and programs to enable our Sales and Customer Success, Product and Technical teams to understand our solutions.
- Translate business requirements into user stories for our development teams.
- Lead User Acceptance Testing activities to ensure requirements have been satisfied.
- Partner closely with other product leaders and cross functional internal stakeholders to drive joint planning, execution, and success.
- Meet project deliverables on tight timelines.
- Assist with contract review and sync with project requirements

**Requirements**:
2+ years in a Product Role, delivering technical products to enterprises or similarly complex customers. Experience in customer experience design with an ability to translate the complex to the simple will be highly regarded.

You are just as comfortable speaking with Engineers as you are in speaking with end-users or participating in sales calls, or diving in and drawing process / experience maps / diagrams. Everledger is looking for a product manager with a passion for creating wonderful experiences backed with a strong technical knowledge and first-class communication skills to define and direct the development of our critical customer onboarding and personalisation experience across our portfolio of products.

**Desirable**:
Deep demonstrable experience working with developers to define technical data-related products/ capabilities, preferably within a SaaS company.

Demonstrated experience in establishing product plans and roadmaps based on prioritization of opportunities, deep understanding of customer needs, and the organization’s ability to execute.

Excellent written and verbal communication skills.

Experience working on product teams with competing priorities and aggressive timelines.

Comfortable in front of customers and curious about their pain points.

Excellent project management, multi-taskin


  • Production Manager

    4 weeks ago


    Brisbane, Australia PFD Food Services Full time

    **Based in Stapylton, QLD**: - **Permanent full time**: - **Great team environment** At Fresh To Go Foods, we’re above and beyond ‘convenience’. We’re dedicated to creating every hand-made meal to perfection in our range of ready-made wraps and sandwiches. We offer a supportive and friendly work environment, training and development and an...

  • Product Manager

    4 weeks ago


    Brisbane, Australia Jumbo Interactive Full time

    **Who are we looking for?** Product Managers have a seat at the table at Jumbo. Our main goal is to improve the experience for the end-users of our products. - focus on problems and are outcome focused - have autonomy to own the solution - are enabled by tools like full story and amplitude to discover insights and measure in a leading way - dive deeper with...

  • Product Manager

    4 weeks ago


    Brisbane, Australia Bank of Queensland Full time

    **About the Role** The BOQ Group are looking for a Product Managers to join the Everyday Banking team looking after our transaction, savings and deposits products. The role will support the strategic direction of all three brands under the BOQ Group banner which include Bank of Queensland, ME Bank and Virgin Money. The purpose of this role is to support the...


  • Brisbane, Australia Embedded HR Full time

    Bring your wow factor! - Drive revenue growth through exciting campaigns - Dynamic global company Our client is a global leader in sustainable consumer household products who is committed to providing customers with environmentally friendly solutions that improve their lives and protect the planet. We are looking for a talented Marketing Manager to join...


  • Brisbane, Australia Penske Full time

    **Your new opportunity**: As a key member of the management team, the Production Operations Manager provides leadership to the Production team in the truck build process to deliver efficiencies and results in the four key areas of safety, quality, delivery, and productivity. In this role you will: - Manage the production of truck output through the...

  • Product Manager

    4 weeks ago


    South Brisbane, Australia Epsilon Full time

    Job Description About Epsilon Retail Media Network Epsilon Retail Media is the first platform to couple AI with person-first identity in the ad server, bringing people-based intelligence to retail media, enabling retailers and advertisers to exponentially grow their ability to drive sales while increasing brand loyalty. Built on Epsilon’s core...


  • Brisbane, Australia Boeing RIV Site Full time

    The Opportunity Boeing is taking another bold step in aerospace and advanced manufacturing. MQ28 is the first military aircraft to be designed, engineered and manufactured in Australia in more than 50 years. This unmanned teaming aircraft is Boeing's first military aircraft to be designed and developed outside the U.S and uses artificial intelligence to...


  • Brisbane, Australia Wenco (a Hitachi Construction Machinery subsidiary) Full time

    **GENERAL SUMMARY**: The Digital Solutions Product Marketing Manager is part of Hitachi Construction Machinery (HCM) Digital Solutions Division. Reporting to the GM New Business Strategy, the Digital Solutions Product Marketing Manager is responsible for developing effective marketing strategies and content to communicate the features and benefits of HCM and...

  • Product Manager

    4 weeks ago


    Brisbane, Australia Australian Retirement Trust Full time

    **About the role** Every one of our team contributes to helping make our members’ world better. In this **permanent** opportunity as a **Product Manager - Reporting** in our Strategy team, you will support the Senior Manager - Product Support and be responsible for all areas of product reporting for Australian Retirement Trust, with a key focus on...


  • Brisbane, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Brisbane, Australia Michael Page Full time

    About Our Client Following sustained strong growth, the company has an exciting opportunity for a Senior Product Manager - Building Materials in the Brisbane Area. The position plays a key role in existing business expansion, exploring new markets, evaluating potential growth areas, and contributing insights into customer demands. By identifying...


  • Brisbane, Australia Davidson Group Services Full time

    **About the Role** Join the Global Supply team as a Product Delivery Manager, responsible for optimizing car integrations and end-to-end processes. You'll ensure seamless supplier connectivity through the front-end systems. Your key responsibilities involve gathering and prioritizing customer requirements, capturing comprehensive business processes, and...

  • Product Manager

    4 weeks ago


    Brisbane, Australia Penske Full time

    With over 1,200 employees across Australia and New Zealand, **Penske** is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine and the...

  • Card Product Manager

    4 weeks ago


    Brisbane, Australia Six Degrees Executive Full time

    Location: - Brisbane- Job Type: - Permanent- Salary: - $120,000 - $130,000 + Super- Contact: - Bruno Costa Are you an analytical loyalty marketer with a knack for driving growth and creating exceptional customer experiences? As a Card Marketing Manager you will have the opportunity to develop our client's card marketing strategy, drive the development of...


  • Brisbane, Australia Transport and Main Roads Full time

    Transport and Main Roads' (TMR) vision is to create a single integrated network accessible to everyone. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders. Every day is different and so are our teams. We foster an inclusive workplace culture and will support you to grow and develop in your career while...


  • Brisbane, Australia Allianz Partners Full time

    **What you do?** The Easy Living line of business aims to support the end-customer where they need it the most: Through domestic care, nursing at thome, rehabilitation services and home modifications, teleconsultation, psychological assistance after a hospitalisation, immobilisation or accident, funeral assistance after the loss of a relative or prevention...


  • Brisbane, Australia TROOCOO Pty Ltd Full time

    Strategic and innovative position - Work with a small, yet highly collaborative team - Opportunity to have full ownership of your portfolio and initiatives **Client** *** Our client is a market leading consumer organisation with operations that span across APAC. With a mandate for future and continual growth, they are looking to secure a talented Product...


  • Brisbane, Australia Rio Tinto Full time

    **Lead Product Manager, Brisbane - Australia** - Long-Medium Term Planning & Orebody Knowledge Products_ Rio Tinto is building a world-class Digital Products team. We're establishing a Product Management team to support our Product portfolio and guide our business-critical programs of work. **About the role** Do you thrive on tackling complex business...


  • Brisbane, Australia Squiz Full time

    Squiz is looking for a Senior Product Manager who will play a critical role in driving the development and success of our products, focusing on all things AI.This is a new role and the first of its kind at Squiz. You will have the opportunity to help chart our AI strategy by working with our stakeholders and other product leaders to define the problems we...

  • Product Manager

    4 weeks ago


    Brisbane, Australia Great Southern Bank Full time

    We want you to make an impact. You can be part of a growing and innovative organization, with the ability to influence the people, customer culture and practices of Great Southern Bank to keep us at the top of our game. **A little bit about us** For over 75 years, we’ve been putting our customers first, and today we look after the financial needs of more...