Product Consultant

3 weeks ago


Sydney, Australia Avolution Full time

ABOUT THE COMPANY

The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Sydney, Singapore, London, Northern Virginia, Canada and South America, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.

ABOUT THE ROLE

We are looking for a Product Consultant to join our team. This role involves developing in-depth expertise in the company's solutions, providing consulting and training for clients, demonstrating the company’s solutions, serving as a liaison between clients and internal teams, and representing the company at key conferences and marketing events.

**Requirements**:

- Develop in-depth expertise in the company's solutions to deliver on-site or remote consulting and training for clients
- Demonstrate the company’s solutions and contribute to tender responses e.g., RFPs, RFIs, Questionnaires, etc.
- Serve as a liaison between clients and other internal technical experts and convey customer requirements to Product teams
- Collaborate with various Avolution teams from different territories to share best practices and support a cohesive approach
- Represent the company in APAC as a product expert and at key conferences or other marketing events both online and in-person
- Provide internal and external product support and assist with requirements elicitation and verification/testing
- Build ongoing relationships with our client base and partners
- Perform other duties as required and specified by Avolution from time to time

ABOUT YOU
- Strong experience in consulting and training for software solutions
- Excellent communication skills, both written and verbal
- Ability to work collaboratively with various teams across different territories
- Experience in developing client relationships and providing product support
- Familiarity with the APAC market and experience in representing companies at conferences and marketing events.

You may have experience of the following: Software Consultant, Technical Support Specialist, Pre-Sales Consultant, Product Trainer, Customer Success Manager

**Benefits**

You will be part of a smart, friendly team and have additional benefits including:

- Flexible working
- 20 days annual leave + public holidays
- 1 day of birthday leave per year
- Up to 12 weeks of paid parental leave
- Annual IT spend budget


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