Clinical Manager

2 months ago

Newcastle, Australia Asquith Workforce Full time

Embark on a purposeful journey counselling, training, and developing
- Supportive team environment
- Off-site Car Park

**Short Description**
Asquith Workforce are supporting a leading provider who is devoted to worker’s wellbeing. They provide an extensive employee assistance program that includes proactive mental health services and training resources for workers and their managers.

Our client provides counselling and employee wellbeing services in person, online, or by phone to workers around Australia and the globe. When working with our client, you get access to years of experience, a company that is with you every step of the way, focusing on proactive coaching and intervention, rather than just reactive band-aid solutions. More importantly, they provide wellbeing programs, training, workshops, and services that employees actually use and benefit from. By ensuring organisational and counsellor compliance with regulatory standards and organisational policies and procedures, they develop and implement clinical protocols and guidelines to enhance client care.

By immersing themselves in organisations across all industries, they deliver a range of wellbeing solutions that combine to have a real-time difference, and a genuine, lasting impact on people and their families.

**Job Overview**
Reporting to the CEO, the clinical manager will oversee the clinical operations and counselling services provided by our clients Employee Assistance Programme (EAP). This position is maintaining regular supervision sessions with the counsellors, identifying and responding to gaps in service deliver and need for additional training for the ream, ensuring that high quality support is provided within the EAP framework and guidelines, and working with EAP services to promote and support staff across our client and the broader community along with providing counselling to R+EAP clients where needed.

**Key Responsibilities**:

- Manage Counsellors to meet and exceed clinical standards.
- Provide Counsellor clinical supervision according to registering body guidelines.
- Promote and provide Counsellor training.
- Maintaining and developing clinical policies and procedures

**Personal attributes**
- Leads by example, exemplifies our client values and shows the team the way through words, behaviour, and actions.
- A strategic person that is thoughtful and readily able to translate strategy into practical and executed operations.
- A highly organised with an ability to prioritise and competently execute tasks effectively.
- Takes pride in work initiating new systems and processes that streamline business operations.
- People focused and able to maintain excellent client relationships and build a high-performance team.
- A highly self-motivated, energetic professional, resourceful and results-oriented
- Aligned with our clients brand/s with a demonstrated passion for its purpose and social impact aspirations.
- Discrete, professional and diplomatic - able to maintain confidentiality and trust
- Accountable - demonstrating integrity in everything you do

**Qualifications and Experience**
- Minimum Bachelor or higher degree in Counselling
- A Minimum of 3 years counselling experience
- Demonstrated experience providing supervision to clinical staff.
- Understanding of EAP setting
- Strong written/verbal communication and presentation skills
- Ability to understand complex workplace issues.
- Demonstrated knowledge and experience in developing strong working relationships with external stakeholders.
- Highly developed interpersonal skills appropriate to establishing and maintaining effective working relationships with staff and wider community.
- Clear understanding of, and personal commitment to, the purpose and values of our client

***
If you are a highly motivated Clinical Leader who is able to effectively inspire, guide, and empower others, we would love to hear from you

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