Retail Customer Service Officer

5 months ago

Queanbeyan, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Fixed Term Full Time 9 months | 36.75 hours per week
- Monday to Friday 8:45am - 5:06pm
- Relief position supporting the following outlets in Queanbeyan, Manuka, Kingston and Canberra Area

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    6 months ago

    Queanbeyan, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    4 weeks ago

    Queanbeyan, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 month ago

    Queanbeyan, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Retail Customer Service Officer

    2 weeks ago

    Queanbeyan, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Customer Service Representative

    3 weeks ago

    Queanbeyan, New South Wales, Australia Australia Post Full time

    About the OpportunityAustralia Post is committed to delivering exceptional customer experiences. As our Retail Customer Service Officer, you will play a vital role in helping Australians service their own businesses and keeping millions of people connected. With a strong focus on customer satisfaction, you will be responsible for providing excellent service...

  • Customer Service Professional

    2 weeks ago

    Queanbeyan, New South Wales, Australia Australia Post Full time

    About the OpportunityWe're seeking a highly skilled and enthusiastic Retail Customer Service Officer to join our team. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and supporting the growth of our business.Main Responsibilities:Provide outstanding customer service and sales support to our...

  • Customer Service Representative

    1 month ago

    Queanbeyan, Australia Australia Post Full time

    About the OpportunityAustralia Post is seeking a skilled and enthusiastic Retail Customer Service Officer to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide exceptional customer service and sales support to...

  • Sales, Customer Service

    2 months ago

    Queanbeyan East, Australia Kokonut Pacific Full time

    We are seeking a highly organised, detail-oriented **Sales, Customer Service & Admin Officer** to join our team in Queanbeyan. This part-time role offers the opportunity to contribute to customer service, sales support, and administrative tasks, all while being part of a purpose-driven business making a real impact. **Key responsibilities**: - Process...

  • Customer Service Assistant

    2 months ago

    Queanbeyan, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Crawford **Job Description**: - **We are looking for our next Retail superstar.**_ Our Stores TSG Crawford are looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We operate...

  • Customer Service Assistant

    5 months ago

    Queanbeyan, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Crawford **Job Description**: - **We are looking for our next Retail superstar.**_ Our Stores TSG Crawford are looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We operate...

  • Customer Service Assistant

    6 months ago

    Queanbeyan, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Crawford (Queanbeyan) **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store TSG Crawford is looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need...

  • Customer Service Assistant

    6 months ago

    Queanbeyan, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Crawford (Queanbeyan) **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store TSG Crawford is looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need...

  • Customer Service Specialist

    4 days ago

    Queanbeyan, New South Wales, Australia Coles Full time

    Coles Supermarkets is seeking a skilled Customer Service Specialist to join our Nightfill team. As part of this role, you will ensure our store is fully stocked and looking good for our customers.About the CompanyColes is one of Australia's largest retailers, operating over 800 supermarkets across the country. We are committed to providing excellent customer...

  • Elstra Retail: Part Timecustomer Service

    3 months ago

    Queanbeyan, Australia Telstra Full time

    Employment Type Permanent Closing Date 11 Oct 2024 11:59pm Job Title elstra Retail: Part timeCustomer Service & Sales Consultant QUEANBEYAN Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Pet Care Specialist

    2 weeks ago

    Queanbeyan, New South Wales, Australia PETstock Retail Pty Ltd Full time

    About PETstock Retail Pty LtdWe are a retail market leader across the pet care industry, inspired by pets to grow as people. With over 20 years of experience, we have established ourselves as a trusted brand in the pet care sector.Job Title: Pet Care SpecialistSalary:$60,000 - $80,000 per annum (depending on experience)About the Role:We are seeking a...

  • District Administration Officer

    5 months ago

    Queanbeyan, Australia NSW Government -NSW Rural Fire Service Full time

    **District Administration Officer** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $71,648 - $77,889 p.a. plus 11% superannuation - Location: Queanbeyan, Lake George District (flexible working arrangements considered) - Ongoing learning and development - One ‘Agreed Absence’ leave...

  • Activities Officer

    2 months ago

    Queanbeyan, Australia PCYC NSW Full time

    We are currently seeking enthusiastic people to join our PCYC Team. An Activities Officer has a varied and flexible role, assisting with sport and administration within the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making a life...

  • Activities Officer

    6 months ago

    Queanbeyan, Australia PCYC NSW Full time

    We are currently seeking enthusiastic people to join our PCYC Team. An Activities Officer has a varied and flexible role, assisting with sport and administration within the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making a life...

  • Customer Support Officers

    4 months ago

    Queanbeyan, Australia Australian Government Department of Defence Full time

    The Role The Information Access Unit (IAU) was established to provide applicants seeking information from Defence with a single point of contact. You will work closely with internal and external stakeholders to deliver services to ADF members, ex-members, families and representatives seeking information from Defence. You will provide information,...

  • Customer Support Officer

    2 weeks ago

    Queanbeyan, New South Wales, Australia Australian Government Department of Defence Full time

    The RoleThe Information Access Unit (IAU) is responsible for providing information to Defence applicants. As a Customer Support Officer - Information Access, you will work closely with internal and external stakeholders to deliver services to ADF members, ex-members, families, and representatives seeking information from Defence. You will provide...