Internship - IT Operations & Support
1 week ago
Company Description
TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.
Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.
Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.
**Job Description**:
This is a six months opportunity for a keen IT student or recent graduate to work alongside an IT service desk within a global software technology vendor. You will assist the team, providing support to employees across the Asia-Pacific region, and can expect to perform the following tasks:
- Basic troubleshooting
- Asset management
- Log in tickets into our ticketing system
- Provide excellent customer service to staff in our Adelaide office
- Support the IT service desk with ad-hoc duties as required
**Qualifications**:
- Studying or recently graduated with a Bachelor of Information Technology or similar qualification
- High level of English written and oral ability
- Interested in new technologies and good technical understanding
- Self-motivated and can work proactively
- Availability to work 2 full days per week (days are flexible and can be interchanged if required)
Additional Information
- Contract location is **Adelaide, Australia**:
- Modern CBD office, public transport friendly
- Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
- End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
- Attend internal company events and celebrations
- Help us celebrate diversity; our APAC team come from 22 different nationalities
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
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