Operations Support Associate

4 weeks ago

Melbourne, Australia Homage Care Full time

**What you'll be doing**

The Operations Support Associate is responsible for the fulfilment of Care Visits, matching Care Professionals (Nurses and Support Workers) with Care Recipients (Home care patients).

**You will..**
- Facilitate the end-to-end care delivery which includes the matching of Care Professionals to visit requests and confirming Care Professionals for each specific job;
- Assist Care Professionals and Clients in incident reporting and resolution;
- Work closely with various departments to ensure operational requirements are met;
- Collaborate with the Finance Manager to ensure timely process of payments to both Care Professionals and Care Owners;
- Continuously look for opportunities to improve our processes and product offering, working closely with the Product & Engineering team.

**Skills you will need**
- Experience in a customer service role and/or operations.
- Clear and engaging communication skills in person, on the phone and in writing
- A good level of IT competence (ie. Google Suite)
- Ability to work autonomously and remain motivated

**Benefits...**
- Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews
- Regular social events - Weekly, Monthly, Quarterly & Yearly.
- Employee of the month rewards
- Birthday celebrations
- EAP - Employee Assistance Program

**Who are we?**

Homage is a tech start-up business that operates within the Healthcare Industry. We are changing the way people access and receive home-care.

**What does this mean?**

Through our technology platform we bridge the gap between care professionals and care recipients, enabling care, wellness and recovery wherever you are.

**How do we do it?**

Our platform has an advanced algorithm that matches the best suited care professionals to our home care patients, based on the needs and wants of our patients.

We work vigorously to deliver personalised, value-based care.

**What's next?**

We offer you the opportunity to be part of our success story

Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation which truly makes a difference in the lives of many.

  • Executive Assistant

    4 weeks ago

    Melbourne, Australia Ankura Full time

    Ankura is a team of excellence founded on innovation and growth. This position supports Ankura Business Services which is our internal services function. The Executive Assistant/Operations Support Associate is part of the Global Operations and Workplace Services support function and creates a sense of community and operational excellence. The Executive...

  • Associate, Markets Operations

    4 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Join a fast paced, high performing team within Markets Operations**: - **Build strong relationships and deliver outstanding customer service**: - **Melbourne based** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on...

  • Cloud Support Associate Apprentice

    4 weeks ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    4 weeks ago

    Melbourne, Australia Amazon Full time

    DESCRIPTIONThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you...

  • Administration and Customer Support Associate

    4 weeks ago

    Melbourne, Australia people2people Full time

    Exciting opportunity to take your career to the next level - Convenient Melbourne CBD location - Inclusive and supportive environment THE COMPANY This organisation is premier state of the art deposit box facility in Melbourne, CBD. They are currently seeking a standout Administration and Customer Support Associate to join their team! THE ROLE The...

  • Administration and Customer Support Associate

    4 weeks ago

    Melbourne, Australia people2people Full time

    Exciting opportunity to take your career to the next level - Convenient Melbourne CBD location - Ongoing growth and development opportunities THE COMPANY This organisation is premier state of the art deposit box facility in Melbourne, CBD. They are currently seeking a standout Administration and Customer Support Associate to join their team! THE ROLE The...

  • Partner Support Associate

    4 weeks ago

    Melbourne, Australia Qantas Airways Limited Full time

    Challenge yourself to support the Partnerships team within Qantas Hotels & Holidays - Take an opportunity to optimise how we work with internal stakeholders and hoteliers globally - 12M Fixed-Term role in either our Sydney or Melbourne offices Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that...

  • Associate Director Operations

    4 weeks ago

    Melbourne, Australia SHK Asia Pacific Full time

    **Indigenous-led social change program**: - **Key strategic and operational decision-making role**: - **Senior leadership opportunity** **About the organisation** The Atlantic Fellows for Social Equity (AFSE) is a life-changing fellowship for Indigenous social equity in Australia, Aotearoa and the Pacific region. Based at the University of Melbourne, the...

  • Inbound Customer Support Associate

    4 weeks ago

    Melbourne, Australia Tech Mahindra Full time

    Join us at Tech Mahindra as a Customer Support Associate and be part of Australia's largest telecom player! But wait, there's more! What's in it for YOU? - Flexible working arrangement from home and office* - Competitive salary + Super + Penalty rates - An attractive rewards and incentive program - Internal career progression opportunities across several...

  • Senior Associate, Strategy

    1 month ago

    Melbourne, Australia DoorDash Full time

    About the RoleDoorDash is looking for a Senior Associate to build and execute strategic initiatives to grow the Drive New Verticals business. The New Verticals business covers all non-restaurant merchant partners such as Grocery, Liquor, Convenience, Health and Retail. The DoorDash Australia Drive team is responsible for the operations, development and...

  • Senior Associate, Strategy

    5 days ago

    Melbourne, Australia Doordash Full time

    About the Team DoorDash is looking for top-talent to play a pivotal role in growing our Australian business! This is a rare opportunity for people who are excited about joining a fast-paced company and building something great! Join our never-ending pursuit to better power economies in Australia and across the globe. About the Role DoorDash is looking for a...

  • Customer Service Consultant

    4 weeks ago

    University Of Melbourne, Australia Specialty - Operations Support Full time

    **About Us**: Shorty’s Liquor is the corporate destination for beverages and gifting in Australia. It is not just what we do; it’s how we have passionately done it for over 20 years. A corporate beverage, hospitality & gifting business that is authentically customer-centric and trusted by many of Australia’s largest and most respected...

  • Operations Associate

    1 month ago

    Melbourne, Australia TodayTix Group Full time

    **About TodayTix Group**: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through its powerful consumer matchmaking technology and expansive portfolio...

  • Senior Associate, Strategy

    4 weeks ago

    Melbourne, Australia Doordash Full time

    About the Team DoorDash is looking for top-talent to play a pivotal role in growing our Australian business! This is a rare opportunity for people who are excited about joining a fast-paced company and building something great! Join our never-ending pursuit to better power economies in Australia and across the globe. About the Role DoorDash is looking for a...

  • Service Associate

    4 weeks ago

    Melbourne, Australia Westpac Institutional Banking Full time

    Melbourne based role - Permanent position - Opportunity to join Westpac Institutional Bank’s (WIB) As a Service Associate, you will provide service support to Platinum, Growth, and value clients across the customer lifecycle within Westpac Institutional Bank. You will be responsible for service delivery and support for assigned industry portfolio,...

  • Casual Lighting Desk Operator

    4 weeks ago

    Melbourne, Australia Show Support Full time

    **SHOW SUPPORT WANTS YOU!** **Join Australia's Best Crew!** **Qualifications and Attributes**: - Must be experienced in programming and operating lighting consoles - Experienced with GrandMA - Manual physical work and heavy lifting - Steel cap boots and other PPEs - Experience with the tools - Good command of English - Able to work in a team - Able to...

  • Associate, Infrastructure Investment Management

    4 weeks ago

    Melbourne, Australia Numbers Executive Full time

    Global Infrastructure Fund - Established portfolio of assets - Suit Investment Banking, Direct Investment or Advisory professionals **Our client** This is an opportunity to join a prominent global infrastructure fund boasting an established asset portfolio at the Associate level. **The opportunity** The Associate will support the team with the management...

  • Finance Associate

    6 days ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    Reference Number- 72785- Position Title- Finance Associate- Location- The Royal Melbourne Hospital - City Campus, Parkville- Award- Admin Officers [10]- Advertisement text**Office for Research Finance Associate** - **New role within the growing Royal Melbourne Hospital (RMH) Office for Research**: - **Utilise your expertise in accounting and finance to...

  • Associate or Senior Associate

    1 month ago

    Melbourne, Australia Kennedys Full time

    Kennedys is looking for an Associate or Senior Associate with 3-6 years' of experience to join our financial and professional lines practice in Melbourne. The successful candidate will work on a mix of professional indemnity and financial lines matters (including large-scale construction matters, PI matters acting for real estate agents, solicitors,...

  • Senior Associate

    3 weeks ago

    Melbourne, Victoria, Australia Randstad Australia Full time

    Our ClientRandstad are delighted to be partnering with one of Australia's premier banking institutions. We are in search for a Senior Associate. Dedicated to providing unparalleled service to customers. We are looking for an individual passionate about finance, analytics, and making a real impact in a dynamic high performing team. About the OpportunityAs the...