IT Business Partner

5 months ago

Perth, Australia The Brand Agency Full time

We’re looking for an experienced IT Business Partner to join WA’s largest communications agency, based in Perth.

**You will**
- Lead all aspects of IT delivery for your designated region/companies.
- Demonstrate exceptional technical expertise, ideally across Windows, macOS, Office 365, cloud services, Adobe Creative Suite.
- Establish strong relationships with all the IT functions within the agency’s operating model.
- Develop excellent relationships with key stakeholders.

**We are**

The Brand Agency, WA’s most successful advertising and technology agency, part of WPP.

**What does this mean for you?**

Technology is at the heart of everything we do, and it is IT’s mission to enable everyone to collaborate, create and thrive. Our IT teams are undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences.

There are many things that make The Brand Agency a great place to work, but we think these are worth a special mention:

- Welcoming and flexible working environment.
- Birthday Leave - a paid day off to celebrate your birthday each year.
- Loyalty Leave - an additional paid day off each year to celebrate your work anniversary.
- Employee Assistance Program access and 24/7 support.
- Learning opportunities for all employees and room to grow.

**The role**

As an IT Business Partner your key responsibilities will be:
**IT Strategy**
- Work with senior leaders to establish a forward-thinking and multi-year technology strategy, that drives innovation, differentiation and simplification.
- Consult, develop and agree technology strategy for the business, evolve roadmaps and work with the regional teams to deploy locally.
- Be the strategic touch point for local market leaders in region, to capture and shape business demand for new or changed products and technology services in the agency’s ‘patch’.

**IT Management**
- Serve as an escalation point on behalf of the Operating Companies in case of service quality issues.
- Monitor performance, drive escalation management with third-party vendors.
- Continually review, monitor and find opportunities to improve service, control and reduce costs.
- Educate the business on how to use the IT service and maximise benefits. Create and update knowledge base articles for end users.
- Lead a customer-centric culture, championing activities to empower end users to get maximum utilisation of IT, including organising training programmes.

**IT Change Delivery**
- Transformation to new services, including initiating infrastructure refresh.
- Manage and drive local IT changes ensuring global infrastructure and operating company programmes are localised and executed to plan.
- Provide local input into global business initiatives and escalate major requirements to the relevant CTOs/CIOs.

**IT Cost Control**
- Directly partner with peers in the other regions and Operating Groups to combine platforms, solutions and investments.
- Provide technology guidance to the functional leadership and agree the technology development agenda and budgets.
- Review local IT purchasing and develop proposals for cost optimisation.
- Handling and maintaining supplier contracts.
- Advise local CFOs on IT budget and forecast submissions for annual budgeting.
- Handle purchases for software, printers, phones and computer accessories, as well as approvals and invoicing.
- Manage IT asset lifecycle and support the business to drive down costs.

**IT Compliance**
- Work with designated operating companies and IT compliance leads to ensure compliance and security needs are met.

**You have**
- Experience in a similar role in another company.
- 10 years’ experience as an IT professional.
- A strong technical background across Windows, macOS, Office 365, cloud services and the Adobe Creative Suite.
- Excellent communication and interpersonal skills to effectively collaborate with local and regional executive stakeholders.
- Knowledge of top-level IT architecture principles.
- Experience and professionalism to engage and influence at the Executive level.
- Direct experience in managing budgets.
- Good commercial insight with a comprehensive appreciation of how technology can enable positive business change.
- A strong track record of delivery, attention to detail, organised and demonstrates excellent project and time management skills.
- Understanding of the creative mindset and user experience, exposure to creative and media businesses.

The Brand Agency is an equal-opportunity employer and is committed to building a diverse and inclusive workplace. We encourage people of all backgrounds to apply. Fulltime/part-time negotiable.

**The fine print**

To apply, you must have the right to live and work in Australia.

No recruitment consultants please.

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