979 - Practice/business Manager

3 weeks ago

Robina, Australia Rooms with Style Full time

Full time position - negotiable 9 day fortnight - Clinic to Cloud
- Commencement May - True Practice Management role
- Extremely lovely team - a practice you want to work at

**Are you looking for a role where you can utilise and grow your current management and team-building skills? Do you love to be the gatekeeper, allowing the Principal to do what they do best - be a clinician? Do you enjoy multitasking and proactively overseeing the practice? Then we are interested in talking to you**.

**About us**

Flow Health and Cardiac Diagnostics is looking for an experienced Practice/Business manager to lead our wonderful team of admin and clinical staff and continue to grow our practice that offers Cardiology and Endocrinology specialist services and Cardiac Testing. Our team is cohesive and motivated offering a supportive and rewarding working environment. You will be supported by a 2IC to allow you to focus on the “Big Picture” rather than the day to day. Our team consists of 4 Cardiologists, 2 Endocrinologists and a Neurologist. And an admin team of 4 plus the Practice Manager.

**About you**

**Qualifications & experience**
- Previous business or practice management experience preferably in the medical industry is essential.
- The ability to display initiative and leadership.
- Knowledge of medical administration and word processing software (Clinic to Cloud is an advantage).
- Exceptional personal presentation, communication, and time management attributes.
- Strong understanding of Medicare and DVA billing as well as inpatient/Eclipse billing. Including handling rejections from Medicare and Health Funds.
- Ability to review and implement systems to improve operational efficiency.

**Tasks & responsibilities**
- **Daily Operations Management**: The Practice Manager ensures the smooth functioning of the practice by overseeing day-to-day operations in conjunction with our 2IC. This includes managing patient scheduling, registration, and billing processes, staff rostering and leave cover.
- **Policy and Procedure Development**: They develop and implement office policies and procedures to maintain efficiency and compliance within the practice. Compliance with and regular review of Accreditation requirements. Inclusive of staff training and monitoring of CPR certificates etc
- **Financial Management**: Handling the financial aspects of the practice is essential. This includes budgeting, payroll, accounting, and ensuring financial stability.
- **Staff Recruitment and Supervision**: The Practice Manager recruits, hires, trains, and supervises office staff. They ensure that the team is well-equipped to provide excellent service to patients and annually conducts performance appraisals.
- **Front Desk and Administration**: Overseeing front desk activities, procedures and policies related to appointments, fees, liaising with patients, and handling payments.
- **Orientation of New Employees**: The Practice Manager ensures that all new employees receive effective orientation to their roles and responsibilities.
- **Stock Management**: Monitoring and ordering stock for the practice is crucial to maintain supplies and equipment.
- **IT Competence**: Being competent with managing day to day IT issues with the assistance of our off-site IT team.
- **Quality Improvement/Safety**: Maintaining the Quality Improvement register and activities as well as management of patient complaints.

If this is a role that interests you please apply, we would love to chat with you. The salary will be based on experience and skillset.

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