Customer Service Officer

2 weeks ago

Brisbane, Australia deugro group Full time

**Customer Service Officer**

**Location: Brisbane, Australia**

The deugro group is a globally active company serving the project logistics industry. Counting 1,200 employees worldwide in more than 40 countries, we are a true global network of logistics experts—for road and rail, ocean and air freight. We set the courses of tomorrow—today.

deugro is the first company of the deugro group. Since 1924, it has been the main business of the international project logistics company, founded in Frankfurt am Main, Germany. Every day, we face all the challenges of the logistics industry. Here is where employees like to keep on eye on really big objects while keeping a cool head—enabling us to come up with alternatives when the conventional path from A to B does not work.

Become a part of our international Sales & Business Development team at one of our locations in Brisbane, Australia. For the next possible date we are looking for you in fulltime (40h/week) as Customer Service Officer

**Your tasks and responsibilities**:

- Responsible for providing full support to the Management and Sales teams and guidance to the Operations departments for both general
- and project-based clientele
- Ensure the departments operate profitably, move cargo on time and to specifications by assisting with the organisation of contractors, agents, clients, etc and provide information to management as so instructed
- Manage general cargo rate enquiries from deugro´s eisting client base as well as agent/office network
- Communicate with clients to identify needs and evaluate alternative business solutions
- Source new sales opportunities through inbound lead follow-up and outbound cold calls
- Ensure comprehensive and up-to-date data is recorded and processed in deugro’s CRM platform in accordance with company procedures

**What you can contribute**:

- Minimum of two years’ experience in a freight forwarding role
- Good understanding of pricing strategies, key and contractual terms and conditions
- These qualities characterize you: analytical, assertiveness,
- Excellent communications and presentation skills (Cross-Functional and Cross-Cultural)
- Experience in Cargo Wise preferred
- Ability to hold client meeting both via teams and in person
- Able to recognize new opportunities and offer solutions

**What we offer you**:
A family-owned and run company, deugro group has been active in the project logistics industry for nearly 100 years. With our sights continuously on the future, we are a prosperous company offering you a long-term perspective for your professional career. What’s more, you benefit from an attractive salary and a modern workplace, with the option to work remotely—ensuring flexible working hours and individual development opportunities. We want to work with people who not only bring the right résumé/CV, but who also pursue their ideas with passion and put them into action with commitment.

**Contact**:
**deugro Projects (Australia) Pty Ltd**
Alexis Mckechnie

303 Coronation Drive, Milton, Brisbane, QLD 4064 AUS

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Work close to home in the northern suburbs of Brisbane - Immediate start - 6 month contract Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head...

  • Customer Service Officer

    1 month ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Australia Troocoo Full time

    About the ClientTroocoo are proud to be partnering with a dynamic and innovative industry-leading organisation that are community focused and pride themselves on delivering exceptional service. Due to ongoing growth, we are looking for Call Centre Customer Service Officers to commence immediately on this...

  • Customer Service Officer

    1 month ago

    Brisbane, Australia KBH Solutions Full time

    CBD Location - Leading Finance Company - Inbound Customer Service Customer Service Officer required for Growing Leading Finance Company based in the CBD. Working in an inbound call centre you will be handling queries, offering solutions and identifying cross-selling opportunities for the sales team. Delivering consistently excellent customer service and...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia ASSA ABLOY Entrance Systems Full time

    Join an iconic Australian Brand Forbes Top 100 innovative company Unlock an opportunity to work for ASSA ABLOY, we’re more than just locks About Us ASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Hudson Australia Full time

    flex**hive** powered by Hudson has one mission: deliver flexible work without compromise. We are seeking experienced Customer Service Officer to work across Brisbane. This is an exciting opportunity to build your career in a high profile Queensland State Governement department. **About the role** - Mutiple positions available - A03 level $44.49 per hour +...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Lawson Elliott Full time

    A large, fast-moving consumer goods Business located in Brisbane’s western suburbs is seeking a customer service officer with great data entry skills to join the team on a part time basis as an ongoing temp. The role will include working roughly 20 hours over 3 days in the working week, and then working from home on Saturday and Sunday for 5 hours each day...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Lawson Elliott Recruitment Full time

    A large, fast-moving consumer goods Business located in Brisbane’s western suburbs is seeking a customer service officer with great data entry skills to join the team on a part time basis as an ongoing temp. The role will include working roughly 20 hours over 3 days in the working week, and then working from home on Saturday and Sunday for 5 hours each day...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Sika Corporation Full time

    We are currently seeking a highly motivated - ** Customer Service Officer **superstar to join our Customer Service team at - **Pinkenba.** This dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products. **Exciting Challenges** - Liaising with internal and external...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Northline Full time

    Are you a self-driven, enthusiastic and have a customer centric approach to problem solving? Northline have the perfect opportunity for you! Based at our Redbank depot, you will be the main conduit of communication between the Brisbane Branch and Northline’s National Call Centre assisting Northline’s customers to have a positive experience.  are seeking...

  • Customer Service Officer

    1 month ago

    Brisbane, Australia ASSA ABLOY Full time

    Join an iconic Australian Brand Forbes Top 100 innovative company Unlock an opportunity to work for ASSA ABLOY, we’re more than just locks About Us ASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major...

  • Customer Service Officer

    1 month ago

    Brisbane, Australia White Collar Blue Full time

    Full Time Permanent - Great Salary on offer - Immediate Start! Our Client Based in Virginia Brisbane is currently looking for an experienced Customer Service Officer ( preferably someone with exposure to 3PL/Warehousing) **The role would include the following functions**: - Processing of orders - Booking Transport - Liaising with customers,...

  • Sales/customer Service Officer

    4 weeks ago

    Brisbane, Australia KBH Solutions Full time

    $55K - $60K plus Super and incentives and birthday off - CBD - Close to public transport - Hybrid of WFH/Office after training - Great team environment We are currently looking for Sales/Customer Service Officer to join this great call centre team. The role is handling inbound calls from customers regarding a range of insurance products. You will be...

  • National Customer Service Officer

    1 month ago

    Brisbane, Australia Julzar Pty Ltd Full time

    **The Organization** If your plan is to join a well-established and successful business in a position that utilizes your broad customer service skill set, then this is the position you have been waiting for! MPM Marketing Services has been marketing quality disposable food packaging for over 40 years. We are Australia’s only full-service manufacturer,...

  • National Customer Service Officer

    4 weeks ago

    Brisbane, Australia Julzar Pty Ltd Full time

    **The Organization** If your plan is to join a well-established and successful business in a position that utilities your broad customer service skill set, then this is the position you have been waiting for! MPM Marketing Services has been marketing quality disposable food packaging for over 40 years. We are Australia’s only full-service manufacturer,...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia mlcoa Full time

    Company Description mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are currently seeking an enthusiastic and driven Customer Services Officer to work with our friendly team and...

  • Customer Service Officer

    3 days ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further,...

  • Administration Customer Service Officer

    4 weeks ago

    Brisbane, Australia Trojan Recruitment Full time

    Monday to Friday from 08:30am to 04:30pm - Located in Molendinar **About the client**: Well known and established company. It is an American founded, German logistics company providing courier, package delivery and express mail service. **The Role**: - Reporting to the Administration Manager and working as part of the Customer Service Team you will be...

  • Customer Service Officer

    1 month ago

    Brisbane, Australia Queensland Building and Construction Commission Full time

    **Details About QBCC**: - The Queensland Building and Construction Commission (QBCC) is a government body responsible for regulating the building and construction industry in the state of Queensland, Australia. **Responsibilities include**: - Provide assistance and administrative support to a team of Building Inspectors - Undertake a range of...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** Do you have a passion for customer service and want to work with a driven, supportive and fun team?** If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network. You will...