Coordinator, Operations Support

3 months ago


Waurn Ponds, Australia Deakin University Full time

**Job no**: 563599
**Work type**: Full-time
**Location**: Geelong - Waurn Ponds
**Categories**: Administration
- Based at our Geelong, Waurn Ponds Campus + hybrid work arrangements
- Full-time and continuing
- HEW 6 $92,573 - $99,972 + 17% Superannuation

**Why work with us?**

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

***Who are we?**

Deakin Residential Services Pty Ltd (**DRS**) is a wholly owned not-for-profit subsidiary of Deakin University (**Deakin**), established by Deakin University in August 2010 to manage Deakin’s on-campus accommodation and residential student experience.

DRS’ primary objective is to “to excel at sustainably delivering safe, inclusive and vibrant communities that engage residents and help them thrive.” DRS is underpinned by our Community Values of RESPECT (Responsive, Encouraging, Safe, Proactive, Enjoyable, Connected and Tolerant).

At the core of DRS’s Brand Promise to students and stakeholders is a focus on Quality, Value, and Safety, with this ethos central to the achievement of the above objective and the provision of accommodation services to the University. DRS is cutting-edge student accommodation in Victoria, innovating student accommodation across four campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, and Warrnambool

**About the role**:
The Coordinator, Operations Support is a responsible to provide day to day support for operational teams. This includes maintaining key software systems, such as the resident housing management system, developing operational support processes to drive consistency in campus operations, providing training and monitoring compliance. This role will also support the administration of Deakin Residential Services assets and facilities management.

**As a **Coordinator, Operations Support, you will**:

- Investigate and probe for the facts and identify relevant solutions and select the most appropriate from the range of alternatives
- Plan and prioritise work and critical activities appropriately and recognise barriers to achieving outcomes, find effective ways to deal with them and evaluate progress
- Seek feedback from clients regarding their satisfaction and perspective with products or services received, respond to feedback with openness and transparency and seek to identify ways to better service the customer
- Build new and productive relationships with a diverse range of potential students, stakeholders or key and influential individuals both inside and outside the University
- Develop and implement practical, accessible solutions based on stakeholder needs

***To be successful, you’ll have**:

- A Degree with subsequent relevant experience; or
- Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
- An equivalent combination of relevant experience and/or education/training.
- Experience providing contract and compliance administration

**Here's how to apply**:
Please submit your updated resume and a short cover letter outlining your skills and experience.

**Applications for this position close on Friday 6**th** September.**

**Are You Ready?**

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

**Advertised**: 22 Aug 2024 AUS Eastern Standard Time
**Applications close**: 06 Sep 2024 AUS Eastern Standard Time



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