Service Management

3 weeks ago

Perth, Australia Western Power Full time

**Service Management - Service Delivery Mgmt**:

- Location: Perth Head Office, WA, AU- 20-Feb-2023This is a unique and exciting time to be a part of the Tech & Data Services team at Western Power. We are at the forefront of the energy transition in leveraging existing and new technologies, including microgrid, stand-alone power systems (SPS), battery storage solutions and incorporating increased levels of renewable energy such as roof top solar into the energy system. We're transforming the electricity network ensuring a cleaner, brighter and more resilient energy supply for the next generation.

We're also working hard on enabling the decarbonisation of the energy system by converting more of our energy consumption to electricity, including electric vehicles (EVs) as well as other initiatives to enable industry sectors to reduce emissions by making the switch.

We support Western Power’s objectives through fit-for-purpose data so the business can extract maximum value from our assets in any work location. We need your support to ensure appropriate techniques and tools are used to deliver solutions to the business that they can use to generate insights that yield better & faster decisions, using data they can trust and understand.

We believe that Tech & Data is the best place to be in Western Power because it’s not often that you get the chance to establish a whole new capability within a large organisation in WA. Everyone in the team is passionate about making it work and making it work well; we’re a hands-on, conscientious bunch, and always look for opportunities to improve. Tech & Data Services is the ‘engine room’ but we’re not just stoking the boilers, we’re developing the machine. Keep reading if you’d like to learn more

**About the Role**:
This role is accountable for managing the delivery of ICT services from internal and external service providers to ensure that customer expectations are met. Provides ownership and strategic leadership for the efficient and effective execution of ITIL processes.

**About you**:
The successful applicant will be experienced and competent in the following:

- 8-10 years ICT or Business experience, including experience in the delivery of IT Service Management:

- Broad and extensive understanding of information technology and industry trends;
- In depth understanding of ITIL framework and ICT Service Management best practice;
- Experience leading under pressure in crisis situations;
- Experience providing services to demanding internal customers;
- Experience in delivering business focussed outcomes;
- Used to data driven and risk management approach to decision making;
- Commercial acumen and experience managing outsourced service providers.

At Western Power, we live and breathe our values. Here’s how the Tech & Data Services team align...

**Safety First** - Safety is critical to our business; we are not only passionate about our physical safety, but the psychological safety of our people. We are also keen to drive technology solutions to alleviate risks. Through automation and maintenance of accurate data sets, we can minimise our error margins as we advance our capabilities as a business.

**Customer Focus **- Our customers and communication are at the core of Western Power’s purpose and digital technology is rapidly changing how we engage and improve our customer experience.

**Be Bold **- With the Western Australia’s unique combination of ‘islanded’ electrical network, sunshine and wind; we are world leading in impact of renewables in the energy system and network. Tech & Data are well placed to utilise existing data to learn from past experiences; we can leverage this to be bold and innovative in the solutions we provide.

**Teamwork - **Teamwork for Tech & Data extends well beyond our technology colleagues; we need to understand and collaborate throughout the business for Western Power to be successful.

**What’s on Offer?**

At Western Power, the secret to our power is our people. As an employee at Western Power, we offer:

- Competitive remuneration;
- A safe and sustainable workplace
- Equal opportunity employment;
- Personal development and training opportunities;
- Flexible work arrangements and
- An award-winning employee recognition programme.

Does this sound like a journey you’re keen to be a part of? Express your interest by clicking the ‘apply’ button and sending us your CV.

  • Field Service Officer

    3 weeks ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...

  • WA Manager

    2 weeks ago

    Perth, Western Australia Pivot Management Full time

    Environment & Sustainability Consulting (Consulting & Strategy) Innovative and successful heritage consultancy- well respected Opportunity to establish an office in WA- drive growth and existing teamAbility to diversify across the region and provide marketing leading services A leader in heritage consulting offering a range of services to its clients has...

  • Field Service Officer

    4 weeks ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...

  • Field Service Officer

    2 months ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...

  • Field Service Officer

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - WAJob Description SummaryAn exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer.About the RoleThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our...

  • Incident Response Service Supervisor

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - GFFJob Description SummaryAn exciting opportunity has arisen for an IRS Supervisor to join Service Stream.About the RoleAbout the RoleService Stream's Transport division are currently seeking a IRS Supervisor to join our growing company. You will be responsible for supporting specialised trade, services or installation works to ensure...

  • Incident Response Service Officer

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - GFFJob Description SummaryService Stream is currently looking for an Incident Response Service Officer in Perth.About the Role Provide site attendance at incidents on a first response basis and make an initial assessment as to the appropriate and proven incident response actions required to protect road users as a result of the...

  • Client Relations Manager

    2 weeks ago

    Perth, Western Australia Rehab Management Full time

    Newly created workers comp role for thriving underwritten states Rapidly growing account means exciting, dynamic work Voted #1 Best Place To Work 2022 by Australian Financial ReviewRehab Management is one of Australia's most recognisable occupational rehabilitation providers with a multi-disciplinary allied health team providing care to people injured as a...

  • Incident Response Service Officer

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - GFFJob Description SummaryProvide site attendance at incidents on a first response basis and make an initial assessment as to appropriate and prudent incident response actions required to protect road users as a result of the incident and return traffic flow to normal operation, in liaison with any emergency services that may also be...

  • Shared Services Officer

    2 weeks ago

    Perth, Western Australia ABN Management Services Full time

    ABN Group | Accounting/Lending/Finance, Administration/Support Service Closing date: 07/01/2023Our CompanyABN Group is Australia's leading construction, property and finance company, engaging over 1,800 employees, 100 apprentices and 2,500 individual contractors. We have built more than 80,000 new homes across WA and VIC and we lead the market in every...

  • Electrician - Maintenance and Service Technician -

    2 weeks ago

    Perth, Western Australia City Facilities Management Full time

    City FM Australia is a Global leader in Facilities Management, Engineering, Construction and Energy solutions. We are committed to supporting our team and ensuring safe & reliable services to our partner – Goodstart Early Learning. What we offer our team:Highly competitive remuneration package and EBAPrioritise and plan your day.Excellent work life balance...

  • Client Relations Manager

    2 weeks ago

    Perth, Australia Rehab Management Full time

    Newly created workers comp role for thriving underwritten states - Rapidly growing account means exciting, dynamic work - Voted #1 Best Place To Work 2022 by Australian Financial Review Rehab Management is one of Australia's most recognisable occupational rehabilitation providers with a multi-disciplinary allied health team providing care to people injured...

  • Account Manager

    3 weeks ago

    Perth, Australia Katalyst Data Management Full time

    Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an experienced _ - Account Manager with great communications skills who is comfortable working with mínimal supervision. This is an _ - will bring a strong knowledge of subsurface data management._ - **Located in Balcatta, WA 6021**: - **Nominally 8:30 a.m. - 5:00...

  • Industrial Service Operator

    3 weeks ago

    Perth, Australia Category 5 Labour Management Full time

    Ongoing shutdown and Rostered work - FIFO from Perth - Immediate Start **_Category 5 Labour Management_** _work with a range of clients across Mining, Marine and Civil Industries throughout Perth and predominately the North West of WA._ - We utilise our extensive experience in all aspects of labour recruitment, human resources and safety management to get...

  • Regional Manager

    2 weeks ago

    Perth, Western Australia Advanced Personnel Management Full time

    Do you have previous experience successfully leading and managing multiple teams in Employment Services contract delivery? Join APM as a Regional Manager in the North Metro , where you will lead, plan, organise, resource and coordinate the regional business units to drive continued success of your Disability Employment Services teams.The role With a hands-on...

  • Regional Manager

    2 weeks ago

    Perth, Western Australia Advanced Personnel Management Full time

    Do you have previous experience successfully leading and managing multiple teams in Employment Services contract delivery? Join APM as a Regional Manager in theNorth Metro , where you will lead, plan, organise, resource and coordinate the regional business units to drive continued success of your Disability Employment Services teams.The roleWith a hands-on...

  • WA Manager

    2 weeks ago

    Perth, Western Australia Pivot Management Group Full time

    Job DescriptionWA Manager (Heritage Professional)About the businessInnovative and successful heritage consultancy- well respectedOpportunity to establish an office in WA- drive growth and existing teamAbility to diversify across the region and provide marketing leading servicesA leader in heritage consulting offers a variety of services to its clients and...

  • Transport Manager

    4 weeks ago

    Perth, Australia CMS Management Group Full time

    CMS Management Group are looking for an experienced Transport Manager for an immediate start. This position is a full-time ongoing position, working 38 hours per week based in Perth WA The Transport Manager will be responsible for the following duties: - Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational...

  • IT Manager

    4 weeks ago

    Perth, Australia Hope Community Service Full time

    Full time, 76 hours per fortnight located in Perth. - Competitive Salary $128,000-$133,000 p/a - Salary sacrifice benefits HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage. We have an...

  • Industrial Services Operator

    2 weeks ago

    Perth, Western Australia Category 5 Labour Management Full time

    Category 5 Labour Management is a leading provider of Rail, Marine, Industrial Services and Trades personnel throughout Australia and New Zealand. We utilise our extensive experience in all aspects of labour recruitment, human resources and safety management to get the best outcomes for our clients and our people. We are currently seeking Industrial Services...