Customer Technology Advisor

2 weeks ago

Melbourne, Australia Kyndryl Full time

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Your Role and Responsibilities-
- Ensure delivered solutions meet functional and non-functional requirements.- Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solutions or escalation to service owners.- Ensure delivered solutions are realized in time frame committed; work in conjunction with project sponsors to define and manage scope and risk.- Provide support and technical governance, expertise related to cloud architectures, deployment, and operations Cloud Architecture, Design and Development.- Demonstrate knowledge of cloud architectures and features such as multi-tenancy, virtualization, elastic scalability, orchestration and automation.- Demonstrate knowledge of DevOps tool chains and processes.- Act as a Subject Matter Expert to the customers for cloud end-to-end architecture.- Develop a library of deployable and documented cloud design patterns.- Maintain overall industry knowledge on latest cloud technology trends.- Develop solution architectures and evaluate architectural alternatives for private, public and hybrid cloud computing models as well as IaaS, PaaS, and SaaS service models.- Contribute to DevOps development activities and complex development tasks.Who You Are

Required Technical and Professional Expertise-
- Experience with scripting/programming languages such as Python, JavaScript, Ruby, Go, Bash or PowerShell (preferred but not mandatory).- Experience in Chef, Ansible, Puppet, SaltStack or Terraform (preferred).- Background in networking, security and data storage engineering.- Excellent leadership skills.- Excellent written and verbal communication, fluent in English and French (optional).- Certification as Cloud Solution Architect by AWS, Azure or Google

Mandatory Experience: 5-7 years Senior- Project Management Capabilities

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you We want you to succeed so that together, we will all succeed.

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