Service/operations Resource Scheduler

2 weeks ago

Forrestfield, Australia Grace Removals Full time

**Service/Operations Resource Scheduler
- Competitive salary + Super
- Generous Employee Benefits
- Personal development program

We currently have an exciting opportunity available for a dedicated scheduler to join our team. You will be accountable for the delivery of exceptional quality and productivity with a view to delivery of maximum profit and customer satisfaction. Reporting to the Operations Manager, you will be working in a dynamic, fast-paced and changing environment.

You will be required to work closely with the Operations Manager to cultivate a driven team of professional removalists with a customer centric ethos and attention to detail in everything you do.

**Key responsibilities include**:

- Planning Branch Removal activities
- Develop and enhance the competency of the team to meet and exceed targets
- Ensure monthly compliance is maintained
- Conduct regular quality audits of specified client base and premises
- Assist in the preparation of information to enable biannual removalist skills review and planning
- Manage cost to maximise profit
- Experience within a leadership or supervisory role
- Experience working in a fast paced and changing environment
- Excellent organisational and prioritising skills
- Excellent verbal and written communication skills
- High level business and financial awareness
- Be process driven and analytical
- Removals experience preferred, however experience in a similar industry and job capacity will be considered

**What's in it for you?**
- A competitive salary and superannuation.
- The opportunity of career advancement through mentoring and our learning and development program
- The opportunity to work with a great team in a dynamic fast paced environment
- A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

**About Grace Group**

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.

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