Operations Supervisor

2 weeks ago

Laverton North, Australia Lineage Logistics Full time

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details
As we continue our transformation and growth journey in the region, we are now looking to appoint an**Operations Supervisor**to join our team at Hume Rd in Laverton North, Melbourne.

This is an afternoon shift role which comes with a 15% shift allowance.

With a focus on safety and building & maintaining the highest levels of engagement and performance, you will report into the Team Manager and play a key role in supporting great performance, culture, customers and revenue outcomes.

**Key KPIs/deliverables include, but are not limited to**:

- Leading shift safety initiatives and being a visible safety champion.
- Ensuring company safety policies and procedures are implemented.
- Ensuring agreed customer service levels are met on a consistent basis and regularly review and take corrective actions to address any issues.
- Ensuring productivity outcomes are achieved via direct supervision and allocation of tasks.
- Seeking out opportunities for continuous improvement with a focus on cost reduction.
- Ensuring all staff are trained to operate all machinery/equipment and understand the Company's warehouse work systems.
- Managing the operation within agreed contractual parameters to deliver quality customer service.
- Leading and managing performance of the team, including reviewing KPIs on a regular basis.

**To be successful, you will ideally have**:

- Experience in a similar role within the logistics and transport industry.
- Experience supporting a small or medium sized team.
- Extensive experience working within regulatory frameworks.
- The ability to determine how manpower and equipment meet workload demands in line with legal and industrial relations frameworks.
- An excellent understanding of and experience implementing safety procedures and, product safety initiatives in line with quality standards and legal requirements.
- A good understanding of MHE and traffic management.
- Unwavering customer service focus.

**In return, you can expect**:

- A values-based culture centred around safety and focused on providing you with the support to set you up for success.
- Safety recognition programme, annual flu vaccinations, onsite Physiotherapist.
- Corporate fleet programmes with major car dealers including novated leasing.

Why Lineage?

Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

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