Warm Calling, Telephone Fundraiser, North Sydney

4 months ago


North Sydney, Australia MonDial telephone fundraising Full time

**Are you wanting a challenge? Telephone Fundraising is an opportunity to do something completely different. It's a chance to work on your communication skills while talking about issues that matter. We talk about providing education, social and public welfare to people in need; not to mention our environment and how important it is to take action and protect our wildlife and species.**

Description

If you're not afraid to pick up the phone and have meaningful and conversations, then this is the job for you.

**Responsibilities**:

- Making outbound calls to people who support our charities we work with.
- Engaging with a diversity of people over the phone.
- Educating yourself on the charities you'll represent, through training provided.
- Respectfully and skillfully asking people for support.
- Meeting call center targets to do with the quality of your conversations and productivity.

We are looking for people
- Who want to develop their communications skills.
- Who are confident in learning how to handle objections.
- Who want to work in a contact centre environment.
- Who don't mind working in the office.
- Who are available to work a 25 hour work week.

**Benefits**:

- We have varied start times that Fundraisers have control in choosing.
- Our casual contract supports work life balance so Fundraisers can pursue their passions and hobbies outside of work.
- Training and ongoing coaching is provided encouraging Fundraisers to be creative in their approach when engaging with donors.
- Working from home opportunities.
- A relaxed work environment where you're given tools and resources to do your job well.

**Job Type**: Casual

Pay: Up to $35.00 per hour

**Benefits**:

- Referral program

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work
- Weekend availability

Supplementary Pay:

- Penalty rates

Application Question(s):

- Available to work a minimum of 25hrs per week?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person


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