Ecommerce Merchandise Coordinator

3 months ago

Melbourne, Australia David Jones Full time

**Ecommerce Merchandise Coordinator (fixed term contract)**:
**Job No.**: 539005

**Location**: Melbourne - CBD & Inner

**Job type**: Full-Time, Limited Tenure

**The opportunity**

Join David Jones, Australia's leading luxury department store retailer, as an Ecommerce Merchandise Coordinator in a fixed term contract position.

David Jones exists to inspire _like no other_ and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can **Thrive**.

We are seeking a dynamic and highly motivated Ecommerce Merchandise Coordinator to join our Omni Digital team in the heart of Melbourne's CBD. This is a unique opportunity to be part of a fast-paced and ever-evolving ecommerce environment, where you'll play a pivotal role in shaping the digital shopping experience for our valued customers.

As an Ecommerce Merchandise Coordinator, you'll be responsible for ensuring seamless and accurate product representation across our online platforms. Your primary responsibilities will include:

- Collaborating with cross-functional teams to coordinate the end-to-end merchandise lifecycle, from product setup to launch.
- Maintaining and updating product information, including descriptions, imagery, pricing, and inventory levels.
- Analysing data and customer feedback to identify opportunities for optimizing the online shopping experience.
- Providing exceptional customer service by addressing inquiries and resolving issues promptly.

**Who are we looking for?**
- Strong written and oral communication skills
- Full competencies on a range of computer software and programs including Office suite, Site Analytics as well as David Jones internal systems
- Attention to detail and adherence to setting best practice standards for web products
- An understanding of the E-commerce landscape in Australia and other similar markets
- Strong activation skills and a desire to execute flawlessly

**Why work for us?**
- Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
- A competitive remuneration package including performance-based incentives
- Hybrid working arrangements in office and from home that provide appropriate work/life balance
- Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner
- Generous employee discounts across David Jones and access to partner benefits
- An additional day of leave for your birthday along with time to support charitable work
- Opportunities to support community partnerships across our Corporate Social Responsibility program
- Be a member of a company committed to sustainable practices, driving change in the retail landscape
- Ongoing training and development to pursue individual ambitions

**About Us**

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire _Like No Other_ drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services _Like No Other_.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are **Customer Obsessed**; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating **Inclusive** environments through belonging and respect. We **Empower** with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek **Innovative** ways of improving, changing and exploring ways that we can inspire.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**

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