Care Team Coordinator Metro

3 weeks ago

Adelaide Region SA, Australia Uniting Communities Full time

**About Us**
Uniting Communities is a leading, inclusive not-for-profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage, and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
**About the Role**
Uniting Communities are seeking a **Care Team Coordinator** to support and lead our team of care workers in providing best practice care for our customers living independently in their own homes. Your ability to show enthusiasm, positivity, and empathy as you work with the care team, customers and their families is essential to our service. To achieve exceptional outcomes you will need to be a team player yet able to work autonomously, be resourceful, manage your time well, be a good listener as well as problem-solve. In this dynamic and fast-paced role, no two days are the same.
This position will support our Home & Community Care Workers based in the South of Adelaide (Fleurieu Peninsula, Victor Harbor, Adelaide Hills, Murray Bridge)
Please note as part of this role you will be required to be on call on weekends and public holidays on a rotating roster.
**Your responsibilities include**:

- Develop and maintain strong relationships with customers and care workers
- Promote a strong customer focused culture
- Overseeing and implementing quality improvements to support high quality caring
- On-boarding, mentoring and supervision of care workers
- Actively participate in the end-to-end recruitment process and strategy
- Ensure all documentation, procedures and reporting meets relevant guidelines and legislation
- Maintain and encourage a safe work environment in accordance with the Occupational Health and Safety legislation
- Diploma in Enrolled Nursing (desirable but not essential)
- Have exceptional customer service skills
- Time management skill and attention to detail
- Have strong administrative and computer skills using information management systems
- Have the ability to work in a team and build positive working relationships
- Have an understanding and experience assisting clients within aged care sector (ideally)
- Have experience in coordinating services in a fast-paced environment, with competing priorities

**About the Remuneration**
**Your Application**
Please attach a cover letter and a current resume including the names of 2 referees addressed to Ruth Pares.
For further information, please contact **Ruth Pares**, Customer Service Manager on **0447 753 759**
- As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks._

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