People Services Officer, People and Innovation

5 months ago

Melbourne City Centre, Australia Court Services Victoria Full time

About Us
Court Services Victoria (CSV) is a public entity established by the Court Services Victoria Act 2014 to provide expert administrative support to Victoria's courts: the Supreme Court, the County Court, the Magistrates' Court, the Children's Court, and the Coroners Court, as well as the Victorian Civil and Administrative Tribunal and the Judicial College of Victoria.
The Magistrates' Court of Victoria is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The court determines in excess of 300,000 cases per annum at 51venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the Role
With a focus on high-quality customer service and compliance, the People Services Officer cultivates positive working relationships with a diverse range of internal stakeholders and supports the Court by facilitating HR processes across the employment lifecycle with a particular focus on high-volume end-to-end recruitment (external and internal).
- Act as the first point of contact for HR queries and requests, respond in a timely and professional manner consistent with relevant legislation (e.g., VPS Enterprise Agreement 2020, Fair Work Act 2009) policy and procedure
- Manage the Trainee Court Registrar recruitment program on a six-monthly rotating basis
- Fulfil basic and routine requests for HR-related data and reports
- Ensure accuracy in all work completed including records/document management
- In consultation with the Manager, People Services identify and implement process improvements that lead to greater efficiency, productivity, improved accuracy, and a positive employee experience
- Support the Senior Consultants, Manager, and Senior Manager People Services in the delivery of HR-related initiatives and/or projects

About You
- Experience in a similar role
- Sound understanding of employment law with a demonstrated ability to effectively read/interpret legislative instruments including the Fair Work Act 2009, the Victorian Public Service Enterprise Agreement 2020, and workplace policies
- Experience working with an Applicant Tracking System (Springboard preferred) and HR Information System (CHRIS21 preferred)
- Experience working in a complex matrix organisation and/or the VPS (preferred)
- A qualification in human resources (or equivalent) or working towards same

How to apply
- resume
- a short cover letter

Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

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