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Credit Manager

1 month ago

Parramatta, Australia Westpac Group Full time

Full time, permanent opportunity
- Lockley’s Location
- Be part of a skilled team of Credit Managers and grow your career with us

**How will I help?**

Group Operations (GO) consists of 4 lines of business with over 5000 people across five countries. Each Business delivers services for our customers and our people and manages significant spend across Westpac Group. Mortgage Operations is a key part of our Group Operations team and is responsible for bringing our Group vision to life by building a team of the best home loan experts focused on delivering ‘magic’ moments for our customers, business partners and each other

As a Credit Quality Review Officer, you will be a key member of the Mortgage Operations business and your role is paramount to helping contribute the delivery of Westpac’s vision. You will provide high quality credit decisions through timely delivery and support the organisation in achieving desired risk and reward balance of the secured portfolio.

**Major Accountabilities / Responsibilities**
- Delivers high quality credit decisions within service level agreements
- Contributes to maintaining team service level agreements
- Provides an escalation point for exception reviews / requests
- Provides coaching and feedback to retail channel / broker channel / internal stakeholders
- Promotes a focus on customer centricity.

**What do I need?**

You will have 2-4 years in credit or a relevant business discipline experience and will aim to meet our mortgage operations lending needs to deliver sound, customer focused outcomes
- Confident communicator - both written and verbal - able to build professional partnerships with internal and external customers
- You are analytical and have high attention to detail. Furthermore, you can work autonomously and can manage to workload based in priorities.
- Strong attention to detail while still delivering within expected accuracy and timeliness guidelines

**What’s in it for me?**

We want you to love what you do - and where you do it. You’ll be paid competitively, while being in a great position to grow your career - with a range of online learning, training, and career planning tools available to you. Some of the best banking, wealth and insurance benefits that are out there will be on offer - and you can even take paid volunteer leave or secondments as well.

**What’s it like to work there?**
When you join, you’ll become part of the broader Westpac Group family - where we aim to be a friendly, switched-on team working for a single purpose - Helping Australians Succeed - it’s what we do, who we are and why we come to work every day. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility

**How do I Apply?**

Start here. Just click on the **APPLY **button