Food & Beverage Assistant Manager

7 months ago

Brisbane, Australia AccorHotel Full time

**Company Description**
We are 'relentlessly guest obsessed' at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

We have an exciting new opportunity for a vibrant Food and Beverage professional to join our team as a Full Time **Food & Beverage Assistant Manager.**

Reporting to our Food & Beverage Manager and with a hands-on approach, you will provide senior leadership to our team of Supervisors, Team Leaders and future leaders. As well as inspiring the food and beverage team to create memorable and unique experiences for the guests visiting our hotel..

**What do we offer?**

A few of our employee tag lines are** #itsgoodtobeus #feelwelcomed #feelvalued **and if you look on Instagram or LinkedIn - you will see this come alive We live by our 4 key principles:

- People Crave Belonging
- People Want the Real Deal
- Every Person has a Story
- People Hate to be Wrong

We encourage you to **bring the ‘real you**’ each and every day and connect with our guests and our people.

You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits.
**Job Description** In this role you will**:

- In liaison with F&B management leaders, responsible for the day-to-day operations of the Spice Central Kitchen and Bar, Conferencing and In Room Dining operations
- Deliver personalised service with passion and professionalism, constantly striving to maintain and exceed our guests’ expectations and Heartist Service philosophy
- Animate the restaurant and bar to make it a fun, unique and enjoyable experience for all guests through creative activations, events.
- Control the beverage stock and carry out regular stock takes.
- Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
- Be knowledgeable and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies

**Qualifications** What are we looking for?**
- Friendly, professional and engaging demeanour with the ability to remain calm, positive, and level-headed during peak service periods dealing with any situations that may come your way
- Experience in leading, coaching and training a team
- Minimum of one year of experience running conferences and events.
- Minimum of two years managing a food and beverage outlet in a busy hotel or restaurant.
- Experience in A la carte service and fine dining preferred
- Proven experience in similar roles within busy environments
- A team player able to work collaboratively with all departments
- Can go out of their way to create memorable experiences for our guests
- Knowledge and experience in mixology a bonus
- Excellent communication skills with fluency in English; additional languages are a plus
- A high standard of grooming and presentation
- Aware of Brisbane surrounds and in particular South Brisbane and can recommend great things to see and do for our guests
- Flexibility regarding your work availability is essential, as we operate 7 days a week, including public holidays

**Additional Information** What is in it for you?**
- Fun and friendly work environment. We have an 86% employee satisfaction score
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Learn Your Way Academie
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our corporate social responsibility & sustainability activities.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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