Principal Advisor

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Principal Advisor - Strategy and Representation**

**NSW Small Business Commission**
- **Grade**: Clerk Grade 11/12
- **Salary range**: $134,411 - $155,445 + superannuation and leave loading
- **Duration**: Ongoing Employment Opportunity
- **Applications Close**: Monday, 16 January 2023 [9:59am]
- **Location**: Parramatta, 4 Parramatta Square (12 Darcy Street)

**About the Opportunity**
- Join a highly collaborative, flexible and supportive team._

Opportunity to join the Advocacy Team within the NSW Small Business Commission to support the Commission’s advocacy of small businesses within government. This position is responsible for leading a team of policy professionals that develop and lead strategic policy initiatives.

**About the Team**

The Advocacy team is responsible for providing support and advice to the Small Business Commissioner on matters affecting small businesses, as well as representing their interests to other government agencies.

The Commission sits within the Department of Customer Service as an independent agency.

**About Us**

The NSW Small Business Commission is an independent statutory office of the NSW Government. We provide strategic advice, advocacy and affordable dispute resolution services to small businesses across NSW. Our role includes:

- encouraging government agencies and larger businesses to enter productive working relationships with small businesses
- facilitating and encouraging the fair treatment of small businesses
- promoting a fair operating environment in which small businesses can flourish.

As a key advocate for small businesses across in NSW the Commission aims to ensure small business needs are front-of-mind for NSW Government decisions, support and assistance. The Commission also plays an important role in connecting small businesses, councils and industry groups to vital information and support services.

The Small Business Commission has recently joined the Department of Customer Service.

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to create better outcomes for the people of NSW.

**Your responsibilities will include**
- Lead and undertake research, analysis and review of complex policy and/or legislative reform issues, identifying emerging issues, and developing evidence-based options and strategies, to ensure problems are resolved and risks are mitigated
- Provide oversight and strategic advice across the branch to ensure strategic and effective responses to emerging issues affecting small businesses and lead activities to align resources to deliver priorities and a positive customer experience
- Provide expert and timely advice and information to inform relevant stakeholders including Ministers and/or senior leaders and support policy directions and/or legislative reforms to meet organisational, government and/or industry priorities
- Develop and implement strategies for the monitoring and evaluation of all policy initiatives to identify risks and issues and ensure the achievement of desired outcomes
- Oversee the preparation of reports, briefs and correspondence to inform or respond to Agency and/or Government requests
- Maintain awareness of relevant issues, policy obligations, insights, challenges, industry trends and practice sand opportunities to in order to identify, pursue, evaluate, recommend and deliver innovative solutions that optimise outcomes and contribute to a best practice function in line with organisational and government priorities

For more information on the role and its accountabilities, please review the role description.

**About you**

You will have previous experience in policy roles and be familiar with government policy making processes. You will have a solid understanding of the policy environment, including how policy is shaped, including through engagement with stakeholders and/or civil society. You will be a strategic thinker who is able to prioritise and identify effective approaches to solving problems. You will be a leader who is able to mentor, inspire and work collaboratively with others. You have a foundational understanding of the contribution of small business to the community and some of the challenges they face. You have a focus on delivery and can manage projects with high attention to detail.

**Closing date**:Monday, 16 January 2023 [at 09.59am]**

**What we need from you**

To start your journey towards becoming our Principal Advisor - Strategy and Representation, please submit your resume (max 5 pages) and a cover letter of not more than 2 pages indicating how you satisfy the focus capabilities for the role.

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Closing Date: Monday 16th January 2023 [9:59am]**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great plac

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