Customer Support Consultant

7 months ago


Rochedale, Australia Coachwood IT & Executive Recruitment Full time

Are you a recent bachelor degree graduate in the fields of Business / Information Systems, or Finance / Accounting ? Do you love supporting customers? If you have been thinking about entering a career in technology and accounting this might be the role for you.

An IT Software house specialising in the development of Accounting software has an opportunity for a **Customer Support Consultant** to join their small but dynamic team.
- Supporting clients on the use of the software on a day to day basis.
- Demonstrating functionality of the software to clients.
- Troubleshooting any issues clients are experiencing.
- Identifying client business requirements and communicating them to the development team.

You will be a motivated self-starter who thrives on working autonomously and have exceptional communication and presentation skills. Finally, an appreciation and dedication to ensuring customers receive an exceptional service will hold you in good stead.

In return for your hard work and dedication, you will be part of a close knit, family friendly team who will provide you with ongoing support and assistance. You will also receive an excellent salary package, comprising of a base salary, superannuation, training.

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Rochedale, QLD: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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