Employer Premium Service Specialist

1 week ago


Adelaide, Australia Mercer Full time

We are seeking a talented individual to join our **Wealth Consumer Admin Operations** team at **Mercer**. This role will be based in **Adelaide**office. This is a hybrid role that has a requirement of working at least three days a week in the office.

The **Employer Premium Service Specialist** will provide administrative support for employer-related requests and transactions, ensuring high-quality service to internal and external stakeholders while enhancing Mercer’s reputation in the market.

**We will count on you to**:

- Provide top-level administrative support to internal and external stakeholders.
- Perform peer reviews for complex processing and inquiries, including managing and resolving complaints.
- Complete complex employer/payroll-related administration tasks, including ad-hoc reporting and identifying discrepancies.
- Assist in designing and reviewing Standard Operating Procedures, ensuring compliance with legislative obligations.
- Support audit activities and implement recommendations for risk enhancement.

**What you need to have**:

- Year 12/VCE/HSC or equivalent.
- A minimum of 3 years of experience in superannuation administration.
- Strong knowledge of superannuation legislation and systems (ideally Sonata and/or SuperB, Salesforce, Excel, Word, Outlook).
- Excellent attention to detail and strong organisational skills.

**What makes you stand out**:

- Exposure to financial advice administration.
- Strong written and verbal communication skills.
- A self-motivated and proactive approach to delivering outstanding service.

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

**About Mercer**:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.



  • Adelaide, South Australia Frontline Recruitment Full time

    Job Title: Part-Time Sales Consultant - Premium Jewellery Specialist">About the Company:We are a prestigious and long-standing jewellery retailer, renowned for crafting exquisite designs and delivering exceptional customer service. With decades of trust and excellence behind our name, we seek a skilled Sales Consultant to join our team part-time.">Role...


  • North Adelaide, South Australia Zap Full time

    Zap Fitness 24/7 is a leading 24-hour gym chain in Australia with over 85 locations across multiple states.We are seeking a skilled Membership Services Representative to join our thriving Gawler Zap Club, providing exceptional member experiences and driving sales growth.This part-time role reports to the State Performance Manager and requires delivering...

  • Employment Specialist

    2 months ago


    Greater Adelaide SA, Australia Sonder AU Full time

    Posted: 25/10/2024 Closing Date: 08/11/2024 Salary: $85,120.36 - $89,588.72 Job Type: Temporary Location: Kaurna Country, Sonder & headspace Edinburgh North Job Category: Healthcare & Medical **Who are we?** headspace is Australia’s leading youth mental health organisation, providing a range of comprehensive services for young people aged 12 - 25...


  • Adelaide, South Australia Beaumont Tiles Full time

    Embark on a fulfilling career with Beaumont Tiles, Australia's leading tile, hard flooring, and bathroomware retailer.About the RoleThis permanent position involves working in our showroom, engaging with customers, interior designers, architects, and builders to provide exceptional sales and customer service. As a key member of our sales team, you will be...


  • Port Adelaide, Australia Workskil Australia LTD Full time

    **About the Role** The role of the Specialist Employment Mentor will focus on supporting Ex-Offender or Aboriginal or Torres Strait Islander customers by providing intensive mentoring to ensure their transition into employment is successful and sustained. **This role is being offered on a full time, ongoing basis and will work across our Adelaide North...

  • Employment Coach

    6 months ago


    Adelaide, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As a Disability Employment Services (DES) Coach, you will actively engage with participants to identify the skills and potential barriers to employment of each individual, and work with them to achieve their tailored employment goals. SYC delivers employment services at over 50 locations...

  • Employment Coach

    6 months ago


    Adelaide, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As a Disability Employment Services (DES) Coach, you will actively engage with participants to identify the skills and potential barriers to employment of each individual, and work with them to achieve their tailored employment goals. SYC delivers employment services at over 50 locations...

  • Employment Coach

    6 months ago


    Adelaide, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As a Disability Employment Services (DES) Coach, you will actively engage with participants to identify the skills and potential barriers to employment of each individual, and work with them to achieve their tailored employment goals. SYC delivers employment services at over 50 locations...


  • Adelaide, South Australia Burgess Paluch Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled employment lawyer to join our team in Adelaide.As a Senior Employment Law Specialist, you will be working closely with large clients and developing in-depth knowledge of their businesses.This is a rare opportunity to work as part of a young and dynamic team that values collaboration and teamwork.The ideal...


  • Adelaide, Australia Workskil Australia Ltd Full time

    **About the Role** **This role is being offered on a full time ongoing basis and will be based at our Adelaide CBD location.** You may be required to work a roster between the hours of 8am - 7:30pm Monday to Friday. Need unique hours? We might be able to accommodate so please ask! **About You** To be successful in these roles you will be able to: -...


  • Adelaide, Australia Workskil Australia LTD Full time

    **About the Role** **This role is being offered on a full time basis on a fixed term 11 month contract.** You may be required to work a roster between the hours of 8am - 7:30pm Monday to Friday. Need unique hours? We might be able to accommodate so please ask! **About You** To be successful in these roles you will be able to: - Demonstrate experience in...


  • Adelaide, Australia Workskil Australia LTD Full time

    **About the Role** This role is being offered on a full time, ongoing basis. You may be required to work a roster between the hours of 8am - 6:30pm Monday to Friday. Need unique hours? We might be able to accommodate so please ask! **About You** To be successful in these roles you will be able to: - Demonstrate experience in administration or customer...

  • Employment Coach

    7 months ago


    Port Adelaide, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Employment Coach

    3 months ago


    Port Adelaide, Australia Workskil Australia Ltd Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building...

  • Accommodation Manager

    3 months ago


    Greater Adelaide SA, Australia Manhattan Group Full time

    **Accommodation Manager - Premium Luxury Glamping & Eco-Lodge-** **Mornington Peninsula** We are seeking an experienced Accommodation Manager to oversee the **premium luxury glamping and eco-lodge offerings,** set against the stunning backdrop of the **Mornington Peninsula**. If you have a background in accommodation services and have worked across **front...


  • Adelaide, Australia Workskil Australia Ltd Full time

    **Empathetic - Adaptable - Respectful - Clear Communicator - Patient** Does this sound like you? As a Case Manager (Employment Coach), you will play a pivotal role in helping customers find suitable employment and assist them in overcoming challenges they may be facing on a personal and/or professional front. Ongoing support, mentoring and training will...


  • Port Adelaide, Australia Workskil Australia Ltd Full time

    About Workskil Australia LtdWe are a national not-for-profit and charitable organisation with almost 40 years of experience in supporting Australians to achieve sustained economic and social self-reliance.Our mission is to empower individuals and communities by providing employment, work experience, disability, youth, Indigenous and community services across...


  • Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About the RoleWe are seeking an experienced Workplace Injury Recovery Specialist to join our team at EML (Employers Mutual Limited)Job SummaryThe ideal candidate will have a background in occupational therapy, physiotherapy or occupational health nursing and a proven ability to deliver high-quality injury management services.About the CompanyEML is a leading...


  • Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EMLEML (Employers Mutual Limited) is a leading provider of Workers Compensation and Personal Injury Claims Management services. Our mission is to help people get their lives back through ongoing support during their return-to-work journey.Job Title: Return to Work Injury and Claims SpecialistWe are seeking a highly skilled and experienced Return to...

  • Technical Specialist

    7 months ago


    Greater Adelaide SA, Australia HAYS Full time

    Join Australia's leading premium funding organisation as a Technical Specialist! **Your new company** Established over 13 years ago, your new company is a dynamic and forward-thinking financial institution, committed to providing fast, flexible, and fuss-free funding solutions. As Australia’s largest independent premium finance company, they serve over...