Client Services Coordinator

3 weeks ago


Toowoomba, Australia Alzheimers QLD Full time

Reference: 6433337

Alzheimer's Queensland Multi-Service Centres provide a restorative and wellness approach to support older people stay engaged within their community. Our Multi-Service Centres are based in home-like cottages in order to evoke feelings of comfort, relaxation and personability, familiarity and independence.

Activities are carried out in intimate groups which ensures each person receives personalised care whilst being supported to achieve individual goals.

**_ Position Purpose_**

An opportunity has become available for a highly motivated Contract Full Time Client Services Coordinator to drive and support our centre-based services at our Toowoomba Respite Centre.

Your key focus is the building of partnerships with both clients and their families as well as the provision of staff coordination and support to ensure the best possible care is delivered to our clients.

Daily responsibilities include initial client assessments, staff rostering, billing, new staff orientation, staff leadership, service and brokered agreements, reporting, and financials/budgeting. Programs facilitated are CHSP (Community Home Support Program) which include Centre-based respite & social support, overnight & emergency respite and Leisure & lifestyle programs both 1:1 or group.

**_ Requirements for Success_**
- Recognised qualifications within Aged Care, Community Care or Disability (Diploma level advantageous)
- At least 2 years' demonstrated experience in the coordination of aged care, community health or disability services
- An understanding of the principles of service coordination, planning, provision & evaluation of services including budgets with attention to detail
- Solid understanding of relevant standards & legislation related to Aged Care, Community Services & Home Care Standards & Disability
- The establishment of client relationships
- Excellent planning, time management & problem-solving skills
- Team leadership experience of small to medium-sized teams
- Intermediate to advanced computer literacy - Microsoft Suite including Excel
- Driver's License, National Police check and covid vaccination
- Budget management & exposure to rostering

**_ Our Culture & Benefits_**
- To work within a supportive team of dedicated professionals
- Thorough systems & processes in place
- Innovative, progressive aged care organisation
- Competitive remuneration package on offer including access to salary sacrifice
- Rewarding position providing quality of life services to older people
- Supportive senior management
- Career advancement opportunities
- Ongoing training & professional development

**Shortlisting will commence before closing date**

Applications Close: 31 Oct 2023



  • Toowoomba, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland Multi-Service Centres provide a restorative and wellness approach to support older people stay engaged within their community. Our Multi-Service Centres are based in home-like cottages in order to evoke feelings of comfort, relaxation and personability, familiarity and independence.Activities are carried out in intimate...


  • Toowoomba, Australia Findex Full time

    Looking for longevity in your career? look no further, we are seeking a motivated and great team player to join our team based out of our Toowoomba office. **Client Services Coordinator - Toowoomba** - Findex allows you to be the best version of yourself - Surround yourself with people who inspire and challenge you - Join a team passionate about making a...


  • Toowoomba, Queensland, Australia HB Recruitment Full time

    Our client, a leading financial services practice based in the heart of Toowoomba, is seeking a permanent, full-time Client Support Officer/Personal Assistant to join their growing team.The successful applicant will be responsible for a wide range of administrative and client services duties, assisting the greater team to achieve business goals.Key...

  • Home Care Coordinator

    3 weeks ago


    Toowoomba, Australia Lutheran Services Full time

    **Are you passionate about providing quality care and support to individuals in their own homes?** **Do you have a talent for coordinating services and ensuring the needs of clients are met?** **If so, Lutheran Services has an exciting opportunity for you as a Home Care Coordinator in Toowoomba!** **About Us**: Part of **Lutheran Services**, **Salem Home...


  • Toowoomba, Queensland, Australia Lutheran Services Full time

    Are you passionate about providing quality care and support to individuals in their own homes?Do you have a talent for coordinating services and ensuring the needs of clients are met?If so, Lutheran Services has an exciting opportunity for you as a Home Care Coordinator in ToowoombaAbout Us:Part of Lutheran Services, Salem Home Care in Toowoomba is so much...


  • Toowoomba, Australia HAYS Full time

    Client Services Officer wanted for Toowoomba Based State Government Department **Your new company** Hays has partnered with a locally based State Government Department looking for a friendly and dynamic Client Services Officer to join their team. **Your new role** - Ad hoc administration including booking of conference rooms, photocopying, faxing,...


  • Toowoomba, Queensland, Australia Lutheran Services Full time

    About us:Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.We proudly offer home care support for residents, who can choose what help they need. For...

  • Home Care Coordinator

    4 weeks ago


    Toowoomba, Australia Lutheran Services Full time

    **About us**: **Lutheran Services** is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. We proudly offer home care support for residents, who can choose what help they need....

  • Home Care Coordinator

    9 hours ago


    Toowoomba, Australia Lutheran Services Full time

    **About us**: **Lutheran Services** is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. We proudly offer home care support for residents, who can choose what help they need....

  • Service Coordinator

    2 weeks ago


    Toowoomba, Australia Anglicare Southern Queensland Full time

    Provide guidance and leadership to care teams supporting community clients - Manage the coordination and evaluation of quality care and services locally - Salary Packaging available, increase your take home pay! **About the Position** Anglicare’s Toowoomba's Community Aged & Disability teams provide support and services that enable our clients to...


  • Toowoomba, Australia HAYS Full time

    Client Services Officer to deliver a wide variety of Administration Support to customers. **Your new company** *** Hays has partnered with a State Government department based in Toowoomba, seeking a Client Services Officer on a full time contract until 30 June 2024. **Your new role** *** Working within Customer and Business Services, you will be...

  • Home Care Coordinator

    3 weeks ago


    Toowoomba, Australia Lutheran Services Full time

    **About us**: Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. Our dedicated workforce of nearly 1800 makes a difference to the lives of many people...


  • Toowoomba, Australia HB Recruitment Full time

    Our client, a highly reputable and busy boutique Accounting firm based in Toowoomba, is currently seeking a **Client Services Manager/Executive Assistant** for a full-time, permanent position. Renown for providing a high level of service, the firm requires a professional, customer focussed individual to provide client relationship support and high level...


  • Toowoomba, Queensland, Australia HB Recruitment Full time

    Our client, a highly reputable and busy boutique Accounting firm based in Toowoomba, is currently seeking aClient Services Manager/Executive Assistant for a full-time, permanent position.Renown for providing a high level of service, the firm requires a professional, customer focussed individual to provide client relationship support and high level...


  • Toowoomba, Queensland, Australia Lutheran Services Full time

    Client and Community PartnerLove what you do.With an organisation that supports you to brighten someone's day.We're thrilled to announce an opening for an initial 3-month secondment role as a Client and Community Partner, working at Salem and Northridge Salem Aged Care in Toowoomba.The Client and Community Partner is the local face of Salem and Northridge...


  • Toowoomba City, Australia Lutheran Services Full time

    Are you passionate about providing quality care and support to individuals in their own homes? Do you have a talent for coordinating services and ensuring the needs of clients are met? If so, Lutheran Services has an exciting opportunity for you as a Home Care Coordinator in ToowoombaAbout Us:Part of Lutheran Services, Salem Home Care in Toowoomba is so...

  • Home Care Coordinator

    3 weeks ago


    Toowoomba City, Australia Lutheran Services Full time

    Are you passionate about providing quality care and support to individuals in their own homes? Do you have a talent for coordinating services and ensuring the needs of clients are met? If so, Lutheran Services has an exciting opportunity for you as a Home Care Coordinator in Toowoomba!About Us:Part of Lutheran Services, Salem Home Care in Toowoomba is so...

  • Service Coordinator

    1 week ago


    Toowoomba, Queensland, Australia Queensland Health Full time

    The Service Coordinator will provide leadership and management in the coordination of the activities of the work unit, including workload monitoring, to achieve the efficient and accurate delivery of payroll outcomes to customers.About Corporate Enterprise Solutions:What we are looking for: Demonstrated ability in the coordination and management of a service...

  • Service Coordinator

    2 months ago


    Toowoomba, Australia Queensland Health Full time

    The Service Coordinator will provide leadership and management in the coordination of the activities of the work unit, including workload monitoring, to achieve the efficient and accurate delivery of payroll outcomes to customers. **About Corporate Enterprise Solutions**: **What we are looking for**: - Demonstrated ability in the co-ordination and...


  • Toowoomba, Australia Queensland Fire and Emergency Services Full time

    About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...