Marketing Operations Manager

5 months ago

Pyrmont, Australia Thomson Reuters Full time

Do you have a passion for process and a love of problem-solving? Can you design business workflows that maximize productivity while stakeholders sing your praises?

We are looking for a Marketing Operations Manager to play a pivotal role in the APAC Marketing function. Based in Sydney, this leader will help to shape marketing business processes, working to implement best practice campaign planning, budget management and lead handling that raise the bar for a dynamic marketing team keen to be more productive. This role utilizes a deep understanding of data and analytics to understand what can be improved, and works collaboratively with cross functional leaders to impact change.

**About the Role**
In this opportunity as Marketing Operations Manager, you will:

- ** Operational Efficiency**: Use a strong data and analytics skill set to understand team performance, and design technology or process solutions that allow the team to go faster.
- ** Influence Business Processes**: Partner with cross-functional stakeholders to improve workflows, such as lead handling and campaign design.
- ** Team Excellence**: Own Marketing team training and onboarding, including managing external vendors.
- ** Data Compliance**: Take the lead on ensuring Marketers remain compliant and are up to speed with data regulation.
- ** Change Management**: Project manage team updates, such as the release of new global MarTech, implementation of AI tools or onboarding new product acquired teams.
- ** Innovation**: Join a strong Marketing Leadership team reporting to the Regional CMO focused on innovating client experience and finding new avenues of growth across the business.

**About You**
You're a fit for the role of Marketing Operations Manager if your background includes:

- You have 5 years experience working in Marketing Operations.
- You have experience in matrixed organizations operating across APAC.
- You live and breath data analytics and can quickly interpret team performance for a B2B marketing organization.
- You have experience with a wide range of MarTech and an interest about learning everything there is to know about new tools.
- You are a self-starter capable of identifying and solutioning problems before they impact the wider business.
- You have excellent communication skills and can tell a complex story in ways non-technical peers and leadership can understand.
- You have strong business acumen and can hold your own in cross-functional decision-making.

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**What's in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- ** Culture**:Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- ** Learning & Development**:LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- ** Social Impact**:Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- ** Purpose Driven Work**:We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and in

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