Planning & Performance Lead

4 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Planning & Performance Lead

**"At CommBank we are proud to support flexibility, let's discuss what this means for you"**

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs. Group Audit and Assurance (GA&A) are the internal audit function for the Group. Their primary purpose is to provide independent and objective assurance of the effectiveness of the Groups risk management, controls and governance processes.

Evolving customer expectations, competitive threats and pace of change require GA&A to support the business with new insights and risk coverage that puts customers first and to continue to provide insightful assurance to the Board. As digital technology disrupts and transforms entire industries and ways of working, GA&A is committed to keeping pace and continually reimagining themselves with the latest global best technology and innovation.

Over the last three years GA&A has increasingly embedded digital assurance into audit activities, injecting Artificial Intelligence (AI) into routine control testing and using digital tools to improve the overall experience for employees.

By reducing administrative overhead, GA&A have increased their teams capacity for high value judgement-based activities and expanded their support to include sharing knowledge and tools that create better risk coverage across the Bank for all Three Lines of Assurance. With global-best digital tools that harness the power of data, analytics and AI, GA&A are delivering smarter, faster and safer outcomes to address current and emerging risks and provide better assurance outcomes for our customers and community. GA&A was recognised as an ABA100 winner for both Risk Management and Business Innovation in The Australian Business Awards 2023.

**See yourself in our team**

The Chief Operating Office plays a critical role in ensuring that GA&A deliver leading audit practices by driving operational excellence and adoption of innovative audit techniques that maintain a high quality, fit for purpose audit methodology.

**Do work that** **matters**
- Lead and co-ordinate key processes including Annual Audit Planning, Quarterly Business Reviews and Plan Change impact analysis, resource optimisation, monitoring and reporting. Collaborate with leadership to establish business commitments and outcomes.
- Lead Performance forums, facilitate discussions, ensuring the right priorities, outcomes, decisions and areas of focus are addressed. Pro-actively identify actions and interventions for escalation, and initiate decision making to course correct.
- Track and communicate progress against committed objectives and key results. Leverage data driven insights to review and challenge delivery status and identify continuous improvement opportunities.
- Prepare management reporting such as performance and status monitoring. Demonstrate exceptional written communication and prepare quality papers for the Board Audit Committee, including the Annual Plan Paper and Plan Changes rationale.
- Track workforce resource allocation and support decision making on resources to enable delivery of outcomes.
- Review and maintain data quality and documentation including the Audit Planning Database and process documentation, ensuring adherence to regulatory requirements and internal policies. Oversee the content and quality of data, encouraging teams to keep information accurate and up to date in systems and tools, to support data-drive decision making.
- Proactively drive continuous improvement, by facilitating retros and driving prioritised improvement plans. Support the implementation of audit tooling such as RiskInsite, Retain and JIRA to drive improved delivery and performance.
- Champion Working with Agile, including best practices and culture of learning and iterative improvement.

**We're interested in hearing from people who possess**
- Experience in driving Strategy, Planning and Prioritisation, and advanced resource management.
- Advance Project and/or Portfolio Management skills, including Agile and other approaches.
- Extensive knowledge of, and experience in, internal audit and risk management, preferably working for a global financial services company.
- Advanced problem-solving skills, collaborative solutions focus, innovative mindset and data-driven decision making.
- Experience in driving change including process, system, behaviours and culture.
- Strong stakeholder management, communication and interpersonal skills, with the ability to facilitate effective decision making and engage senior stakeholders.

**Is this your next challenge? **

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