Front Desk Duty Manager
3 weeks ago
**Job Number** 23018611
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
Bored of traditional hotels? Then check out Aloft Perth With its loft-inspired design and free-flowing energy, Aloft lets guests customise their stay, and celebrate the style and uniqueness of our Talent Aloft is Different. By Design. Style at a Steal.
**About the Role**:
Specifically, this person has direct influence for the quality standards, aloft culture, guest experience and talent engagement. The Front Office Duty Manager is a driver of the Aloft Vibe across the Front Office team in the hotel. The Front Office Duty Manager has detailed knowledge of most aspects of Front Office Operations. More than that, this person is committed to guest satisfaction and providing an aloft-style experience every time. This person "owns" the guest experience throughout the guest's on property stay. This manager has an eye for detail and never fails to strive for perfection, engaging their team with a winning spirit and taking them along on the journey to deliver an on-brand experience, always.
**Skills & Experience**:
Your skills and experience will include:
- Excellent knowledge of the Front Office operations and high end service levels.
- Have good English communication skills both in written and spoken
- Strong interpersonal, communication, organisational and problem solving skills.
- Competent with Word, Excel, PowerPoint and software packages
- Competent with OPERA Software or similar
- Hold an approved manager certificate and current WA RSA - desirable
- Hold a first aid certificate - desirable
- Organized with strong planning, good communication and interpersonal skills
- Ability to work under pressure with a 'Can Do' attitude and a high level of energy
**When you join our A-Lister Team, you will get access to**:
- Flexible Working
- Fun, social team with a contagious passion for people
- Developing yourself within a growing international hotel group with unlimited learning and development opportunities
- Paid Birthday Leave
- Industry benefits (hotel and restaurants discounts etc.), dry cleaning & more
- Free access to Employee Assistance Program
**Want to work in a place where energy flows, personalities mingle and opportunities abound. A place where anything can happen.**
CLICK APPLY NOW
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.
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