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Duty Manager

1 month ago

Canberra, Australia UniLodge Australia Pty Ltd Full time

2 x casual opportunities available
- Real opportunities for growth & development

**ABOUT US**

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business.

We are ambitious, progressive, and passionate about our mission. Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and the list goes on.

**WHAT YOUR DAY WILL LOOK LIKE**

This role is responsible for performing various administrative and supportive services and fostering a safe, secure and healthy living environment. This position will see you doing various tasks which include lockouts, building walks, updating information throughout the Lodges and being available to residents as required.
- Represent as after-hours management, taking full responsibility of the building operations
- Act as a “Mentor” to residents and form a friendly and open point of contact for assistance, information and welfare
- Be an active member of the emergency response team during shift times
- Assist with after-hours check in’s and any customer service enquiry as required
- Maintaining a full and detailed log of all incidents and call-outs throughout each shift
- Complete all back or front-office duties as handed over by the day team
- Perform perimeter checks, manage in-house quiet hours, attend to emergencies and lockouts
- Ensure the safety, security and smooth running of all other property operations in the absence of Senior Management

**WHO YOU ARE**

We are seeking a casual Duty Manager who will oversee out of business hours operations ensuring residents receive a consistent and exceptional experience.

Ideally, you will need to have experience providing hands-on operational security and incident management in a residential setting. If you have previous experience with StarRez Property Maangement and love living nocturnally and thrive off working a night time roster, we want to hear from you

**Our mandatory requirements include**:

- National Police Check (completed within last 3 months)
- Working with Children’s/Vulnerable People's Check
- Unrestricted work rights in Australia and New Zealand

**APPLY NOW**
- We are a 2024 Circle Back Initiative Employer - We commit to responding to every applicant._

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