Parking Enforcement Officer

3 weeks ago

St Kilda, Australia City of Port Phillip Full time

Synopsis:
Parking Enforcement Officer
- **Salary Range Band 4 $67,609 - $72,330 per annum plus 10.5% Super**:

- **Full time 6 month temporary opportunity**:

- **Based at St Kilda Town Hall**

**About the Organisation**

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more.

**About the Role**

Our Parking Enforcement Officers are the ‘public face of the Council’ to the many visitors, residents and businesses in the City of Port Phillip.

**About You**

You must have experience working with the public; have excellent communication and time management skills and be able to work independently with mínimal supervision.

You will need to demonstrate enthusiasm for working in this customer service focused role, sound decision making and high-level communication skills and the ability to work both independently and as part of a team. Previous experience is preferred but not essential as full training will be provided.

**Duties**:

- Enforce the provisions of the Road Safety Act and Regulations, the Local Government Act, Local Laws and other relevant legislation.
- Attend, investigate and resolve enquiries and complaints promptly & responsively with diplomacy & integrity to provide excellent customer service.
- Liaise as necessary with other Council officers, particularly those with enforcement responsibilities.
- Manage time and work activities effectively under limited supervision.

**Skills and Experience**
- Experience working with the public
- Excellent communication and time management skills
- Sound decision making
- A full driver’s licence

**Culture**

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

**Benefits**
- We offer a workplace which accommodates your working style and needs.
- Be supported and empowered by a leadership team that is community focused, with a strong desire for change and a culture that encourages teamwork and innovation.
- Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well
- regarded Employee Assistance Program (EAP).

**Security Requirements and Professional Obligations**

Prior to a formal letter of offer, preferred applicants will be asked to provide:

- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Evidence of COVID-19 Vaccination or valid medical exemption in line with City of Port Phillip Vaccination Policy
- Complete a National Police Check completed via City of Port Phillip’s Provider.
- Employee type Working with Children Check

**How to Apply**

All applicants must provide a Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.

Applications close **11.59 Sunday 16th March 2023

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