Customer Experience Agent/vehicle Detailer

5 months ago

Burpengary, Australia SIXT Australia Full time

Company Description

SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers.

At SIXT Australia, we know our people are what revs up our business. That’s why we’re committed to creating exceptional careers, not just jobs. We’ve created career pathways to support your goals to help you move anywhere in our business and the country.

Health, wellbeing and work/life balance are non-negotiable. That’s why we’re committed to providing a safe and healthy environment and employee perks to support this commitment.

**Job Description**:
SIXT Australia is seeking a **Casual Customer Experience Agent** dual role to join the team at **Moreton Bay Metroplex.**

As a Customer Experience Agent, you will be required to provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures. Your key responsibilities will include:

- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer
- Inspecting and recording vehicle damage
- Delivering vehicles between sites

**Qualifications**:

- Exceptional customer service skills and/or experience
- Enthusiastic and driven individual who strives to exceed targets
- Excellent verbal and written communication skills
- Strong attention to detail with a good work ethic
- Flexibility to work on a rotating shift roster - 7 days shift work including weekends and public holidays
- Current unrestricted Provisional or Full Driver's Licence
- Full working rights in Australia

At SIXT Australia, we will keep you safe along the way, so your safety and wellbeing is our priority and we expect your commitment to our health and safety policies and encourage others to do the same. All successful applicants will be required to complete a rigorous pre-employment medical check including drug and alcohol screening and provide a valid National Criminal History Check (if you do not have a current valid check, you will be required to complete a check).

Additional Information

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

- ** $27.66 per hour + casual loading & shift loadings + generous monthly incentives $$**:

- Up to 50% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends
- Discounts on MyNRMA products and roadside assistance
- Accommodation discounts and VIP extras to the NRMA Award winning Tasmanian Lodges, Hotel and NRMA Holidays Parks and Resorts
- Access to exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
- Uniform will be provided
- Staff car parking available
- Flexibility to work on a rotating shift roster - 7 days shift work including weekends and public holidays
- Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
- Great team environment with full on-the-job training and support to help your achieve your goals and reach your potential

  • Customer Experience Agent/vehicle Detailer

    5 months ago

    Burpengary, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent

    6 months ago

    Burpengary, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Vehicle Detailer

    5 months ago

    Burpengary, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Specialist

    3 weeks ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, we're committed to delivering exceptional customer experiences. As a Contact Centre Consultant, you'll play a vital role in meeting and exceeding customer expectations, promoting our brand and services, and driving customer loyalty.We're seeking passionate and flexible individuals who can work weekdays and weekends, with a...

  • Customer Experience Specialist

    4 weeks ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleWe are seeking a skilled Contact Centre Consultant to join our team at Belgravia Leisure. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, promoting our brand and services, and providing a positive experience for all interactions.About the RoleThis is a casual position,...

  • Customer Experience Specialist

    4 weeks ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, we're committed to delivering exceptional customer experiences. As a Contact Centre Consultant, you'll play a vital role in meeting and exceeding customer expectations, promoting our brand and services, and driving customer loyalty.We're seeking passionate and flexible individuals who can work weekdays and weekends, with a...

  • Customer Experience Specialist

    4 weeks ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, we're committed to delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level of service, every time.We're seeking a passionate and dedicated Contact Centre Consultant who shares our vision of putting customers at the heart of everything...

  • Courtesy Vehicle Driver

    5 months ago

    Burpengary, Australia Burpengary Community Club Full time

    **Friendly and professional environment**: - ** Ongoing training ensures the development for our staff to grow, exceed & expand opportunities**: - ** FREE Undercover Car parking and across the road from Train Station!** - ** Range of Staff Discounts** **Excellent casual opportunity for an energetic and dedicated Courtesy Vehicle Driver who has exceptional...

  • Sales Assistant

    6 days ago

    Burpengary, Queensland, Australia Banjo's Corporation Full time

    About Banjo's Bakery CaféWe're a leading Australian bakery chain, founded in 1984, known for our delicious pies, pastries, and coffee.We're seeking a Sales Assistant to join our team at our Burpengary store. As a key member of our sales team, you'll be responsible for delivering exceptional customer service, inspiring staff to achieve more, and producing...

  • Sales Assistant

    3 weeks ago

    Burpengary, Queensland, Australia Banjo's Corporation Full time

    About Banjo's Bakery CaféBanjo's Bakery Café is a leading Australian bakery chain founded in 1984, known for its delicious pies, pastries, and coffee. We are a disruptor in our market, ready to shake up our competitors in QSR.We are seeking a Sales Assistant to join our team at our Burpengary store. As a Sales Assistant, you will be responsible for...

  • Customer Service Representative

    3 weeks ago

    Burpengary, Queensland, Australia EG Australia Full time

    About the RoleDeliver exceptional customer experiences and build strong relationships with EG customers Promote products and offers to drive sales and growth Operate point of sale systems and manage fuel and stock deliveries Maintain a safe and clean working environment Ensure effective merchandising and stock control to maintain store appearance...

  • Customer Service Representative

    3 weeks ago

    Burpengary, Queensland, Australia EG Australia Full time

    About the RoleDeliver exceptional customer experiences and provide top-notch service to EG customers Promote products and offers in store to drive sales and engagement Operate point of sale systems and manage fuel and stock deliveries Maintain a safe working environment at all times Ensure premium presentation of our stores through effective merchandising...

  • Tmi/ Traffic Control

    5 months ago

    Burpengary, Australia NEXUS TRAFFIC AUSTRALIA PTY LTD Full time

    **NEXUS TRAFFIC AUSTRALIA are CURRENTLY SEEKING EXPERIENCED TMI** **MUST BE A LICENSED & experienced TMI OTHERWISE PLEASE DO NOT APPLY!** ** QLD Traffic Control License for works with a local business** ** Take home company vehicles to qualified TMI** ** 8-12 hours shifts & Emergency works** ** Weekly pay** ** PPE provided** ** Award wages, plus...

  • Duty Manager

    5 months ago

    Burpengary, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Fabrication Technician

    16 hours ago

    Burpengary, Queensland, Australia Labour Solutions Australia Full time

    About Labour Solutions AustraliaWe are a leading provider of high-quality 4X4 accessories and distributors in Australia, known for our cutting-edge designs, award-winning products, and patented innovations.Job SummaryLabour Solutions Australia is seeking a skilled Fabrication Technician to join our team. As a Fabrication Technician, you will be responsible...

  • Customer Service Officer

    2 months ago

    Burpengary, Australia Belgravia Leisure Full time

    The Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officer is to deliver first class...

  • Australia Post Customer Service Staff

    1 month ago

    Burpengary, Australia Burpengary LPO Full time

    **B**urpengary Licenced Post Office is looking for a reliable staff member to join our friendly team. Offering 15-30 hours per week. Working hours from 6:00am/8:30 am to 5:00pm. Saturday 9:00 am to 12:00pm. Position is available immediately. The post office is a fully airconditioned, nearly-new, nice and neat retail shop located in the major local...

  • Customer Service Representative

    2 weeks ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, our Customer Service Officers are the backbone of our operations, providing exceptional services to our members, casual users, and potential new members. Their primary responsibility is to deliver outstanding customer experiences in accordance with our established operational routines and procedures.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, we are seeking a highly skilled and enthusiastic Customer Service Officer to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our members, casual users, and potential new members.Key ResponsibilitiesProvide outstanding customer service in person and over...

  • Customer Service Representative

    1 month ago

    Burpengary, Queensland, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, we're seeking a highly skilled and customer-focused Customer Service Officer to join our team. As the face of our business, you'll be responsible for delivering exceptional service to our members, casual users, and potential new members.Key ResponsibilitiesProvide outstanding customer service in person and over the phone,...