Customer Service Representative

3 weeks ago

Perth, Australia BP Retail Full time

**Job no**: 891601

**Work type**: Casual

**Location**: Perth

**Categories**:
**Join a global retail company that's shaping a brighter future for all.**

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a **Customer Service Representative**, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

**When you join the team, you’ll bring**:

- Extraordinary interpersonal skills, building lasting connections with customers
- Energy and motivation to keep pace within an active and busy environment
- Ability to prioritise without sacrificing the customer experience
- Vibrant personality with confidence to convert in-store promotions
- Safety first approach with a level-head in emergency situations
- Flexibility with your schedule, working a variety of hours across a 24-hour operation.

**Working Hours**

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

**Life at bp**

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

**Why you'll enjoy working here**
- Generous, above industry hourly rate
- Job stability with an essential service
- 10% discount on in-store items
- Supportive health and wellbeing benefits
- Free on-site parking.

**Ready to discover even more benefits? **
- bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply._

**Specifically, you bring the following skills and attributes**:

- Effective communication skills with a competency in English (reading, writing and speaking)
- Friendly, energetic and approachable with a natural flair for great customer service
- A reasonable level of fitness to undertake cleaning activities, replenish and move stock and serve customers at the point of sale
- Confidence to execute in-store promotions
- Attention to detail, the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry out emergency activities if required
- A real team player who is keen to wear our brand with pride

As you progress you might choose to explore other customer service or leadership opportunities in our expanding retail network or perhaps join one of our corporate offices. Wherever you’re based, a job in bp Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal - delivering an awesome retail experience to our customers.
- bp Australia is an equal opportunity employer supporting diversity in the workforce. bp Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply._

**Advertised**: 14 Apr 2023 W. Australia Standard Time
**Applications close**: 21 Apr 2023 W. Australia Standard Time

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