Operations Coordinator

1 month ago

Melbourne, Australia DNA Talent Full time

**Operations Coordinator**:
**About the company**:
A professional, proactive and trusted provider of commercial cleaning services. We thrive on taking a client-centred approach to business and believe in building partnerships with clients to meet and exceed expectations through communication, professionalism, reliability and transparency. It’s the most comprehensive, superior and proven portfolio of facility products and services in Australia & New Zealand.

**About the role**:
**Responsibilities**:

- As directed by the Project Manager, liaise with QHSE, Production and Administration as required to complete all pre-mobilisation and ongoing administrative tasks associated with the project.
- Schedule all works and communicate with relevant personnel to ensure resources are available to meet the required plan.
- As the primary contact for client liaison, maintain positive communication with the client throughout the project.
- Data entry and updating documentation into the office integrated management system software & other online Systems
- Handle service calls and customer queries, providing excellent customer support and ensuring timely resolution.
- On project completion, ensure all required documentation is up to date, complete and correctly filed.

**Qualifications**:

- Previous experience in an administration role is essential.
- Superior attention to detail, organisation skills and ability to work to strict deadlines.
- Experience supervising and leading customer facing teams in a high safety and high compliance environment.
- Ability to coach and develop others, providing feedback and getting the best out of a team
- Excellent time management, prioritisation and multitasking abilities.
- You must have a current driver’s licence and car

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