Leading Hand

4 weeks ago

Clayton, Australia William Adams Full time

With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

We now have an exciting opportunity for a driven and experienced **Leading Hand** at our **Clayton** branch, working Monday to Friday.

**ABOUT THE ROLE**

Reporting to the Service Supervisor you will lead the workshop service team with the day to day operations and safety requirements.

This position is great for a developing leader with potential career pathways into Service, Branch and Operations Manager positions within the business.

**Daily responsibilities will include the following**:

- Carrying out service, repairs and maintenance of Cat equipment
- Lead and mentor our apprentices and service technicians
- Technical troubleshooting and fault-finding, including diagnostics
- Scheduling work and managing service work orders
- Providing quality customer service at all times

**ABOUT YOU**

You still love being on the tools but want to progress your career with a pathway into management. Your strong heavy machinery and earthmoving background with excellent diagnostic skills and technical knowledge will see you succeed.

**To be considered for this role you will have the following skills, experience and attributes**:

- A fully qualified Diesel Technician with prior experience leading a team of technicians
- The ability to mentor, motivate and coach apprentices and technicians
- Understanding of computer systems, including Microsoft Office
- Strong communication skills, both verbal and written
- Committed to delivering superior customer service
- Excellent work ethic and a positive attitude
- Effective time management and ability to work unsupervised
- A strong commitment to safety, health & environment procedures

**WHAT IS ON OFFER?...**
- A competitive base hourly rate (dependent on skill and experience) + tool and leading hand allowance + super
- Tool Loans (interest free)
- Overtime (When required)
- Laundered uniform & PPE provided
- Cat parts store discount
- OEM training with access to the latest technologies
- A safe work environment with excellent facilities
- Career progression opportunities
- Employee Referral Program - refer a friend & receive up to $3000
- Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
- Exclusive discounts through The Hub, boasting partnerships with over 470 retailers such as JB HI-FI, Woolworths, Flight Centre + more

Join our passionate team who live our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability.

**Want to know more?**

Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

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